Food Safety Coordinator - Roadster - Lebanon

Responsibilities
- Provide advice and assistance with the development and implementation of HACCP policies, procedures and documentation in order to ensure compliance standards are maintained across the organisation
- Establish and maintain a robust record keeping systems of the HACCP programme in track and monitor food safety standards
- Prepare recipes’ flow chart as per HACCP standards
- Monitor the HACCP program on a daily basis in coordination with the FS Manager
- Review the HACCP paperwork and documentation process in order to ensure completion and accuracy
- Conduct and prepare a hazard analysis in order to accurately reflect the organisations activities and most recent information related to food safety hazards and controls
- Complete and submit weekly summaries of the departmental activities
- Conduct routine audits of internal food safety program, and products in order to ensure compliance with ISO standards-
- Monitor and prepare weekly reports of the Traceability system including mock recalls to ensure that it is always up to date
- Conduct audit and prepare weekly reports of the Central Kitchen and Store House to ensure they meet the necessary ISO standards
- Assist with logging and tracking of non-compliances and Food and Safety incidences, do investigations, coordinate follow-up and bring outstanding issues to closure

Position Requirements
- BA in Food Science/Nutrition
- Comprehensive knowledge of general food-safety standards and ability to document and work within HACCP
- Minimum of 2 years related work experience
- Previous supervisory and management experience is a plus

hr@roadsterdiner.com

Quality Assurance Supervisor - Transmed - Lebanon

Description
- Ensure HACCP standards are implemented and follow the appropriate hygiene standards
- Implement storage regulations to protect product quality (Adjacencies, stacking height, etc.)
- Ensure cleanliness and tidiness of stores and adherence to safety and security procedure to achieve QA score
- Check and record production and expiry dates to ensure FIFO stock rotation is fully implemented
- Monitor and report expiry and near expiry date reports to concerned people
- Conduct regularly QA audit in the warehouse
- Inspect the quality of all incoming shipments to ensure they are in compliance with the required standards and in sound condition
- Segregate damages and for destruction stocks from sound stocks
- Prepare the adequate vouchers/documentation of damage stocks and make sure they are properly updated on the system
- Update the system regarding any new items or changes in any item
- Ensure that weight and CBM database are timely updated
- Prepare the adequate vouchers / documentation on stock adjustments

Requirements
- University Degree from a reputable University in Food Science, Food Safety, Chemistry, Biology or any related field
- 1 to 3 years of experience in Q.A. (experience in a warehouse is a plus)
- Language Skills (English)
- Computer Skills
- Knowledge of HACCP and Food Safety Standards
- Quality Oriented
- Attention to Details
- Project Management
- Leadership
- Strong Communication Skills
- Organized and Structured

hr@transmed.com

Division Manager - Boecker - Lebanon

The role of the Division Manager is to run the Residential Department by retaining existing business, developing new business, managing the technical team and crews and overseeing the proper administrative policies and procedures of the department while identifying, attending for and evaluating clients' needs and requests.

Duties and Responsibilities
- Maintain an Exceptional level of Customer Service to all the department's clients at all times.
- Implement the company's networking activities from field measures to marketing activities and campaigns focused on reaching monthly set sales targets.
- Manage the technicians in order to maintain Boecker service standards (staff training, image and tidiness, customer service ability, vehicles readiness and maintenance, tools, equipment, chemicals, inventory control, etc.).
- Lead the Administrative Support Team and manage the department through
proper organization of the team into 3 units: Operations, Customer Service & Business Development.
- Reach the collection target, update scheduling of services, keep record, and reduce the waiting list time to provide Boecker's services.
- Report to management the progress of work through a set of periodical reports and participate in suggesting new ideas for business development, resource optimization and problem-solving where need be.

Skills
- Education Level: Bachelor Degree in Management
- Experience: Minimum 4 years in Team Management
- Languages: Arabic & English, French is a plus
- Computer Literacy: Microsoft Office

hr@boecker.com

Food Safety Consultant - Boecker - Lebanon

The role of the Food Safety Consultant is to design, initiate and implement in a timely manner safe food systems adopted by Boecker to represent the company by providing high quality services to its customers at all times. He/she plays an advisory role to these customers in food safety management.

Duties and Responsibilities
- To design, initiate and implement in a timely manner safe food systems such as ISO 22000, HACCP, QPA, GMP, GHP, Kitchen Audits and any other system that the company will adopt and to represent the company by providing high quality service to its clients at all times.
- Follow-up on the calendar of food safety activities.
- Conduct kitchen audits and prepare gap analysis reports.
- After being trained by Boecker on the courses delivered within Boecker's scope of work, provide and deliver these training courses exclusively to Boecker's clients as directed by the company's management.
- Undertake refresher or other short food safety courses as deemed necessary.
- Correct examinations and prepare certificates.
- Develop food safety manuals.
- Assess clients' training needs and analyze training feedback results.
- Update clients' records and documents.
- Ensure that delivered services are aligned to Boecker's food safety manual terms and regulations.
- Supply clients with relevant food safety information via different media (e-mails, newsletters, info-leaflets, articles, etc.) and update information on eat-safe.com website where and as requested.

Skills
- Education Level: Environmental Health, Food Sciences, Food Technology, Nutrition or Hotel Management Background
- Experience: Minimum 2 Years in Food Safety, Quality Assurance or Training
- Languages: Arabic & English, French is a plus
- Computer Literacy: Microsoft Office

hr@boecker.com

Residential Officer - Boecker - Lebanon

The Residential Officer plays an essential role in the Residential Department as this role is linked to the client as well as to all department staff. He/she should have a client-oriented attitude that would provide exceptional client service and attendance to client needs and requests. Good Communication Skills and Time management are necessary.

Duties and Responsibilities
- Receive daily feedback from the technical crew about the executed job from the day before.
- Receive from technicians special requests or notes reports given by the clients.
- Prepare daily reports (callbacks, OT, lack time, etc.) and communicate them to the Senior Executive.
- Handle daily data entry (on software) of all executed treatments.
- Schedule follow-up activities for each client/account.
- Prepare daily Job Orders for the technical crew.
- Prepare Job Cards for each client.
- Handle daily pesticide order.
- Ensure that all pesticides and tools are handed to the technical crew.
- Supervise the technical crew members on a daily basis (attendance, leave requests, daily operations, etc.).
- Handle maintenance request of the technical crew (cars, motorcycles, tools and equipments).
- Follow up on clients' yearly programs.
- Schedule daily appointments.
- Assist any new residential client through incoming call.
- Follow up on pending appointments from the day before.
- Answer clients' queries.
- Answer callbacks and solve them.
- Conduct scheduled daily calls.
- Handle renewals and follow up on non-renewed contracts.
- Provide needed support to the department.

Skills
- Bachelor in Business
- Minimum 2 Years in Customer Service and related field
- Arabic & English, French is a plus
- Computer Literacy: Microsoft Office

hr@boecker.com