Economics Faculty - AUB - Lebanon

The Department of Economics invites applications for an open rank position beginning September 1, 2013. Applicants should complete a Ph.D. in economics by August 2013. For Associate positions, a solid publication record is expected. All outstanding candidates will be considered but we are especially interested in microeconomics, game theory, finance, industrial organization, and trade.

Beirut is a cosmopolitan and lively city with a large international community. The American University of Beirut is one of the oldest western-style universities in the Middle East, with an important role in the intellectual history of the Arab world. Beirut remains calm in light of the ongoing transitions, and faculty safety is a top priority for the university.

To apply send a cover letter, a CV, a sample of research, and three letters of reference to:

Patrick McGreevy
Dean, Faculty of Arts and Sciences
American University of Beirut
as_dean@aub.edu.lb

All application materials should be received by December 15, 2012.

Social Workers - Save the Children - Lebanon

Save the Children is seeking qualified candidates to fulfill the following positions, on 5month/ 6 months contracts, with possible extensions, for its Lebanon Country Office, in the following locations Beirut, Tripoli, Akkar and Bekaa:

The social workers will facilitate, collect and report information regarding the overall situation of the Syrian refugee children and their families in the community. They will identify social, psychological and socio-economic needs, refer cases, lead outreach activities and assist in the organisation of trainings and workshops. They will provide quality information and advice to the Field Managers and Program Managers. They will ensure a strict adherence to the principles of Child Protection at all times.

- Background in social work and qualification in relevant discipline
- Minimum 2 years experience of working directly with children, families and stakeholders
- Excellent report writing and communication skills – both written and verbal
- Excellent computer skills and able to maintain files, registers and databases

Each application package should include the following:

- Job title for the role you are applying for in subject header of the email (Please specify the Field area for positions with multiple options) example: Social Worker Kubayyat Area.
- Cover letter with the applicant’s current contact information
- CV (including detailed work experience, education/degrees) – 3pages maximum
- Professional References (minimum of three, with complete contact information)
- Kindly do not send supporting certificates and documents at this stage
- Letter and CV should be saved into one Word or PDF document and sent to Lebanon.vacancies@savethechildren.org

Applications not including all of the above information will not be reviewed. Only short listed candidates will be contacted.

Deadline 9/30/2012

Sales And Marketing Manager - Hard Rock Cafe - Lebanon

Direct Restaurant sales and marketing efforts ensuring that the business is financially successful and that it represents our brand identity in its entirety, therefore positively impacting our global operation.

Role
- People - To provide a positive "employee life cycle" for all staff members during their tenure with the company.
- Guest Experience - To provide an authentic experience for guests by planning and executing irreverent events that represent Brand's ability to meet a wide range of guest needs and expectations.
- Profit - To source, book, and execute events that are profitable to the company and experiential to the guest ensuring their repeat business.
- Sales - To grow the business by using innovative sales and marketing concepts.
- Minimum 4 years of promotional marketing, advertising, public relations and/or hospitality sales
- Coordinate operations between departments.
- Teach/coach and document employees who fail to meet standards to maintain a high quality workforce.
- Present a professional image to employees, guests, clients, owners and investors.
- Attend client functions and designated parties to provide support, ensure guest satisfaction and promote future business.
- Build business/market share by thinking of new ways to promote the company and by participating in local events to increase sales and profits.
- Develop and maintain positive relationships with in the business and social community.
- Spearhead philanthropic initiatives.
- Work as a team, helping all employees to complete the required activities that ensure we blow away Guest expectations.
- Maintain low staff turnover rate and high morale.
- Operate ethically to protect the image of the brand.
- Utilize programs designed to help Save the Planet.
- Computer literate essential. Proven above average ability with Microsoft Software platforms (Outlook, Word, Excel, Powerpoint) skill set
- Previous customer relationship management
- Proven public presentation skills. Used to speaking in front of an audience.

Competencies
- Understanding the Business – Business Acumen; Functional/Technical Skills; Customer Focus
- Getting Organized – Priority Setting; Time Management
- Getting Work Done Through Others – Delegation; Developing Direct Reports; Confronting Direct Reports
- Energy and Drive – Drive for Results; Action Oriented
- Inspiring Others – Managing Vision and Purpose; Motivating Others; Building Effective Teams; Negotiating
- Creating New and Different – Strategic Agility; Innovation Management; Dealing with Ambiguity
- Communicating Effectively – Presentation Skills; Written Communication
- Relating Skills – Interpersonal Savvy
- Acting with Honor and Character – Ethics and Values; Integrity and Trust
- Being Open and Receptive – Listening; Composure; Approachability
- Hiring and Staffing

Requirements
- Proven track record of managerial success in a fast paced environment by possessing the experience, ability, and knowledge to move the business forward financially while focusing on human capital.
- Strong leadership behaviors coupled with the technical skill set to drive the business toward success.
- Proven track record of making high quality decisions and the ability to make complex decisions.
- The interpersonal savvy to create successful business partnerships where the art of negotiating is required.
- The ability to be innovative and creative while at times dealing with ambiguity.
- Strong presentation and written communication skills.
- Adherence to health/safety, food safety and alcohol consumption regulations.
- Applicable sales tracking software experience is required.
- Applicable standard of education is required.
- Must possess strong communication and listening skills, excellent speaking, reading and writing.
- Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Multiple language abilities a plus, fluency in English required.

info@hardrockcafe.com.lb

Marketing Coordinator - Wild Discovery - Lebanon

- Coordinate with several departments, namely: creative department and Product Development department
- Implement contact with medias and follow up with them the timely execution and booking of all activities
- Assist the marketing manager in setting the Marketing plan and follow up on his implementation.
- Follow-up the competitors activities, by monitoring their packages and analyzing their offers.

- Preferably university graduate in Marketing or Business Administration or Advertising and Marketing from well known university
- Minimum 2 years experience as Marketing Officer or Marketing Coordinator in a well-known company; an experience in an Advertising company could also be relevant

http://www.wilddiscovery.com.lb/Career.aspx?vacancyID=12

Travel Consultant - Wild Discovery - Lebanon

Responsibilities
- Provide travel information and itineraries to clients
- Counsel clients on terms and conditions of travel, e.g. cancellation policies
- Sell tickets/tours and make reservations
- Process payments and keep accounts
- Promote destinations, tour packages and other services
- Provide travel tips on currency, language, safety, health, etc.
- May also sell special event tickets or travel insurance

- Must be a Hospitality or Travel And Tourism graduate with knowledge of reservation systems and ticketing.
- 2/5 years experience in a well known travel agency.

http://www.wilddiscovery.com.lb/Career.aspx?vacancyID=10

Human Resource Manager - Silkor - Lebanon

Responsible for all human resources activities including employment, compensation, staff relations, benefits, training and development.

silkor@silkor.com

Assistance Coordinator - Mideast Assistance International - Lebanon

- Provide Excellent customer service
- Respond to callers inquires and understand his needs
- Follow up his case
- Instant update on the system
- Excellent communication skills
- Fluent in English, French, and Arabic

info@mideast-assistance.com

Administrative Assistant - PenguinCube - Lebanon

PenguinCube is looking for an Administrative Assistant capable of keeping us a well-oiled machine. The job entails promoting the organization’s values and goals to team members, ensuring effective and efficient day to day operations and implementing administrative procedures and policies.

Role
- Ensure smooth running of the office and sustaining
a healthy working environment
- Basic office orientation for new team members
- Travel management and logistics (visa processing, airline and hotel booking, travel insurance and applications)
- Contacts management
- Office supplies management and control
- Phone operator and calls management
- Administrative documents management
- Office maintenance management
- Office infrastructure management
- Courier management and logistics
- Delivery verification and control
- Transportation management

Skills
- Able to work in a team environment as needed
- Able to work independently and efficiently to meet deadlines
- Excellent communication (oral and written English) and presentation skills
- Detail-oriented and organized
- Able to visualize the most appropriate response to a situation
- Have a capacity for creative problem solving
- Strong and rational decision-making skills

Minimum Qualifications
- Education: Bachelor degree in business administration, or equivalent
- Language: Impeccable English & working Arabic are a must, a third language is welcome
- Computer literacy: Acrobat and Microsoft Office (Word, Excel, PowerPoint)

jobs@penguincube.com

Administrative Assistant - element^n - Lebanon

Administrative Assistant is needed at element^n.

careers@elementn.com

Junior Editor - Aïshti - Lebanon

- A minimum of 2 years writing experience
- A degree in Journalism or English Literature is a must
- Native English speaker
- Excellent written communication skills
- Understanding of fashion and luxury is a plus

Apply Online

Maintenance Supervisor - Aïshti - Lebanon

- Follows up on the shops' maintenance (painting, electricity, AC…), alarm system and doors and all maintenance agreements (AC, Generators, Pet Control…)
- Controls and makes improvements to the Building Management System
- Prepares and processes requisitions and purchase orders for supplies and equipment
- Prepares payments for suppliers after checking and confirming invoices
- Conducts frequent store visits to check on the shops' maintenance and cleanliness
- Follows up on the daily checklist of the stores
- Insures that all new stores and seasonal stores are fully operational before their opening
- Reviews the maintenance reports and recommends corrective action for improvement
- Follows up on all executed work and makes sure that it meets the standards

Requirements
- Good oral and written communication skills
- Good Supervisory Skills
- A minimum of 2 years relevant experience

Apply Online

Customer Care Director - Viva Telecom - Kuwait

Responsibilities
- To direct and oversee the Customer Care department activities to ensure synchronization between the units of performance management for customer care initiatives.
- Contribute to the formulation and implementation of the Commercial (Customer Care) strategy and plans in order to ensure alliance with the company's business line needs and objectives.
- Ensure that the department objectives are effectively communicated across the department and a line of sight is created between individual job holders and the departmental / sector strategy.
- Manage the day-to-day operations of the respective department by providing expertise, encouraging and ensuring teamwork, and aligning work processes.
- Prepare and recommend the overall 'Customer Care' department budget. and monitor financial performance versus the budget to highlight any variances for effective alignment.
- Develop and ensure implementation of the customer care strategy to ensure its alignment with the corporate vision and objectives.
- Develop and continuously improve VIVA'S service level agreement and ensure the department has the technological, process, and human capability to meet and exceed customer expectations.
- Direct and lead the quality assurance activities in observing, monitoring. evaluating the customer experience ensuring all calls are recorded and satisfaction levels documented to take the necessary improvement measures.
- Streamline functional processes and take measures to improve language communication, engender smooth understanding, and minimize repeated calls.
- Review the systems applications in order for them to support the Customer Care activities at all times. and oversee any change requests as required internally within VIVA.
- Develop, implement and update IT and system related policies and procedures for contact center operations. To ensure that the customer care IT systems and processes are effective and up-to-date.
- Drive efficiencies in the Billing & Collection processes to champion new technology introductions in order to meet business objectives.

Requirements
- Bachelor's degree in business administration or BA with specialization in Marketing. MBA would also be preferable.
- 10/15 years, preferably with a large organization in the telecommunications industry. 2 - 3 years' experience
in Customer Care management and provision of strategic direction at a senior level.

http://careers.viva.com.kw