Duties & Responsibilities:
Travel Consultant job consists of assisting the customers or clients request with travel needs such as ticketing, making reservation ,telephone sales , car rental , hotel reservation ,etc…
Job Role
- Access to reservation system , fare construction and ticketing
- Maintaining relations , negotiating with Airlines for special promotion fares
- Identifying the needs of the customers rapidly & precisely
- Handling inbound & outbound inquiries for tailor made tours, car rental, & worldwide hotel reservation and others services...
- Liaison with Hoteliers in Lebanon & outstation for special contractual rates
- Knowledgeable in travel insurance & visa requirements details
- Follow up with suppliers to ensure all their needs are met
Position Requirements
- IATA Certified
- A minimum of 4 years operations / administration experience within the travel industry
- Excellent customer service
- Must be able to prioritize and have the ability to work within deadlines
- Strong communication and negotiation skills
- Experience in dealing with both customers and suppliers
- Able to tackle multicultural environment
- Fluent in Arabic & English, French is plus
- Experienced in using GDS (World Span, Amadeus, Sabre )
hr@imperial-jet.com
