The Quality Representative is responsible for developing and implementing quality management strategies and plans and integrates them within the organization's annual business plan and long term strategy.
- Ensure the existence of a clear procedure for the measurement, gathering and evaluation of the company's key performance indicators.
- Develop and maintain systems to establish and measure performance against established standards.
- Ensure a proper identification of the company's quality records, documents, procedures, manuals and policies.
- Ensure proper implementation of the norms ISO 9001:2000.
- Responsible for the Quality Assurance and Performance Improvement program.
- Review the quality management system on a periodical basis and adjust any discrepancy found that might alter the process of continuous improvements.
- Prepare and follow up on management reviews minutes of meeting by keeping management updated about all issues related to quality.
- Make sure that standardization of the branches is continuous and applied.
- Able to implement changes to process when needed.
- Initiates, tracks/monitors and assures completion of all quality assurance and performance improvement activities.
- Works with all head of departments to develop and implement policies and procedures as required.
Qualifications
- Bachelor's Degree in Management/ Business or Equivalent.
- Previous experience in Quality roles.
- Good Command of English and French, both written and spoken.
- Effective verbal and written communication skills.
- Ability to prepare exhaustive reports.
- Ability to work independently and as a team member.
albina@albinagroup.com
