Description
Meet and greet customers, identify their needs and deal with their inquiries and perform sales activities- To be able to promote the stock and use electronic search methods to locate books and to be responsible for processing of merchandise and clerical duties in the bookstore.
- Identifies customer needs and responds to or directs walk-in inquiries as appropriate, and provides information concerning stock availability and other bookstore activities to customers.
- Processes customer orders and book reservations.
- Receives and removes books and other merchandise from boxes and returns books and merchandise as required.
- Validates price tags when necessary and shelves books and other merchandise, and arranges the section under his/her responsibility.
- Prepares displays of books and assists with relocation of stock when needed.
- Assists in maintaining bookstore stock inventory control records, and ensures proper re-ordering.
- Assists with routine clerical duties such as processing incoming and outgoing deliveries as requested.
- Assists with physical inventories, and preparation of book-lists – on a periodic basis.
- Opens or closes the bookstore in accordance with detailed procedures.
- Abides by Antoine policies and procedures.
- Performs other responsibilities and duties, as required.
Requirements
- High school degree.
- One year of work experience in the same field is a plus.
- Language skills
- Computer skills
- Customer service & Sales techniques
careers@antoineonline.com
