- Receive inbound calls & make outbound calls
- Excellent communication and listening skills
- A polite, confident and friendly manner
- Confidence using computers
- To enjoy working with customers and building relationships
- Perseverance and the ability to respect customers' answers
- To be well-organized and thorough, even under pressure
- To enjoy working within a target-driven team environment
- Gather and document information about the customer
- Take orders and arrange for delivery and bills to be sent
Requirements
- Education: Telecom/CCE or any related field graduate or ongoing studies
- Experience: 0-3 years of experience
- Languages: Native Arabic and English
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