- Handles travel requests by phone, e-mail or walk-in customers as per company's standards and within same working day.
- Book any travel service as per client request.
- Assist and guide clients to define their travel needs.
- Provide clients with all information about destinations or specific product.
- Prepare quotations and travel proposals to client.
- Follow up with customers and inform them of any changes where applicable.
- Follow-up on payments and prepares invoices and receipts.
- Follow up with customers after their trip to make sure everything was up to their expectations.
- Complete and up-to-date information regarding all clients as per company’s procedure.
Requirements
- Minimum TS or BA with emphasis on tourism and hospitality; MBA is preferred.
- Courses in geography, foreign languages and history are of an added value.
- 5/7 years experience in related fields
- Languages: Arabic, French and English.
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