- Control and supervises the branch activities by defining and dividing tasks and files to all staff
- Handle clients requests when needed, bookings, confirmations, visa and credit facilities…
- Establishes and oversees the implementation of the set sales policies.
- Reviews and approves all quotations and proposals as per set authorities.
- Keep record of sales data for analysis.
- Ensure smooth running of the whole branch.
- Oversees the execution of sales promotion activities.
- Manages and supervises the sales force and sales activities; directs the work program by reviewing activity reports, sales results and statistics in order to attain annual sales budget.
- Ensures client satisfaction during and after sales services.
- Handles major disagreements with clients in the branch
- Assists in the recruitment process of the branch’s staff
- Ensures that client’s data are complete and up to date
- Maintains good relations with the branch clients and ensures that their needs are met.
- Handles all branch administrative issues such as but not limited to, employees work schedule, meetings and vacations.
- Performs other duties as assigned by direct management.
Desired Skills and Experience
- Academic background: Minimum BA with emphasis on tourism and hospitality; MBA is preferred.
- Experience 8-10 years experience in related fields
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