The Learning and Development Team Leader is responsible for providing a professional HR / Training service within general policies and professional standards , in order to support the effective provision of high quality HR / Training services . He / she plans , coordinates , and directs training and staff development programs for the organization .
Key Accountabilities
- Initiate and manage the development and/or implementation of functional and/or corporate projects in order to support the ongoing development of training initiatives for the retail division
- Introduce and implement in-house training and development plans designed to achieve results aligned with company business goals, as well as external training and development initiatives aligned with personal development plans
- Manage and conduct the assessment of training needs in coordination with line managers and provide feedback on training needs to the hierarchy
- Formulate training policies, programs and schedules, based on knowledge of identified training needs, company production processes, business systems and/or changes in products, procedures or services
- Carry out functional supervisory responsibilities that include planning and assigning tasks, setting deadlines, monitoring results and quality, providing training and relaying team's request to hierarchy
- Assist in recruiting , training , motivating and evaluating his / her team to ensure that the department has the necessary skill base and that staff are optimally motivated and enabled to maximize their potential and contribution to the company
- Develop and implement leadership training programs for the region in line with the yearly learning and development strategy and approved budget
- Provide guidance to country trainers in the implementation of group/regional training initiatives, coach and follow up on meeting set objectives and standards
- Analyze various organizational HR performance indicators such as employee turnover, performance appraisals results, etc. and suggest a training action plan in coordination with country HR
- Develop the regional learning and development strategy in coordination with the hierarchy
Qualifications
- Bachelors Degree in Human Resources, Psychology, or Business Administration; MBA in related field is a plus
- 4/5 years of experience in a similar filed with a minimum of 2 years in a supervisory role or consultancy experience
- Fluency in English
- Proficiency in MS Office
Competencies
- Change and Adaptability
- Communication Skills
- Planning and Organizing
- Customer Focus
- Decision Making
- Developing and Motivating Others
- Driving and Achieving results
hr.lb@azadea.com