- Ensure a strong communication strategy for launching new products and services while maintaining a good brand image
- Elaborates communication plans for launching new products and services
- Ensures updated information on all communication support material: IVR, Website, Pricing brochures, etc.
- Write speeches to customer care support upon request
- Coordinates with the advertising agency on all communication material (ATL & BTL)
- Coordinates with commercial support, customer operations and product & services departments on specific launches and projects
- Supports the sales and customer operations departments in their needs in terms of communication materials such as posters, flyers, speeches, sms content, etc.
- Delivers monthly status reports for the communication budget
- Assists in media selection based on the defined target audience and coverage needs
Requirements
- B.A. in Marketing, Communication, or Advertising
- 3 to 5 years of experience in advertising, marketing and communication
- Previous experience in coordinating with advertising and media agencies in Lebanon is a must
- Knowledge of Telecom products is a plus
- Negotiation skills
- Analytical and reporting skills
- Organizational skills
- Communication skills (Good French, Arabic & English writing skills (French is a must))
- Interpersonal skills
- Team work
- MS Office STD
recruitment@alfamobile.com.lb (Ref: 120401)