The main purpose of the Assistant Store Manager is to take part in Wooden Bakery’s sales and production functions, and play the linking part between management and employees.
- Assists the Store Manager in developing and formulating the store’s annual business plan
- Replaces the Store Manager during vacations and leaves and taking care of the store’s overall activities.
- Covers for store supervisors during emergency vacations and Ad-hoc leaves
- Manages the store’s staff working schedules, while keeping overtime expenses below 2% of total employee salaries
- Coaches and trains employees in order to improve performance and to achieve the department’s objectives and targets through OJT (On-the-job-training) and daily meetings
- Assists in the implementation of manpower retention plans, and in communicating Recruiting needs to the HR Department on semi-annual/ quarter-annual basis.
- Supervises the opening & closing of the store.
- Supervises a daily-check up on the smooth performance of all store machinery and equipment.
- Maintains an efficient ordering system to ensure that all necessary store and office supplies are available as needed
- Observes compliance with the company’s policies and procedures, as well as, governmental laws and regulations.
- Control and implement the proper physical presentation of all store personnel.
- Ensures the proper layout and display of all products in the store.
- Perform random spot-checks on expiry dates of the various products sold in the store.
- Assists in executing physical inventories with the collaboration of the storekeeper and the procurement coordinator
- Establish rotation schedule of new employees and trainees.
- With the Assistant Store Supervisors and other subordinates, evaluates the performance of all store employees ensuring that reviews are delivered to the HR Department on time.
- Assigns tasks and responsibilities to subordinates and validate their job descriptions.
- Suggests to Store Manager the proposed salary reviews, personnel actions, promotions and provides feedback to employees.
- Maintains discipline, recommends and administers corrective action through reports addressed to the HR Department through the Store Manager
- Motivates and develops staff, in order to encourage their professional development.
- Attends to customer needs and complaints.
- Maintains safe working conditions for employees and customers; resolves safety concerns quickly.
- Ensures store security from internal and external theft.
- Performs other duties pertinent to this job as assigned.
Skills
- BA degree in Business Administration, or a TS degree in Hotel Management
- Minimum 5 years of experience in retail business and food industries, out of which 2 years in similar positions
- Good interpersonal, communications, and presentation skills
- Fluent in English and Arabic languages, French is an asset
hr@woodenbakery.com