Description
Accountable for assessing training needs, designing and delivering a variety of training sessions in line with business goals and objectives for continuous improvement of individual, team and organizational performance.
Responsibilities
- Identify and assess training needs by discussing with managers and supervisors or conducting surveys;
- Work closely with line managers and supervisors to build targeted and customized training materials;
- Plan and organize external training programs by liaising and building relationships with external training providers;
- Research and collect specific information and develop reliable knowledge and expertise in the existing systems and products;
- Review and modify existing training and documentation materials and evaluation tools (both soft and hard copies) to maintain technical accuracy and to adapt to occurring changes;
- Prepare and monitor yearly and quarterly calendars for internal training programs;
- Coordinate, schedule and conduct business and technical trainings for new and current employees;
- Conduct and deliver internally designed training sessions to diverse populations;
- Design and develop induction plans and orientation sessions for new comers in different positions;
- Work on developing and organizing specific training programs for specific operation needs;
- Handle the training reporting and evaluate the training effectiveness;
- Perform other job related duties as assigned.
Skills
- Outstanding verbal communication and presentation skills;
- Outstanding writing skills and fluency in Arabic, English and French;
- Computer literacy and mastering of MS Office programs: Outlook, Word, Excel, PowerPoint and ability to use media efficiently;
- Solid organizational, time management and multi-tasking skills;
- Team player, positive and forward thinker;
- Professionalism in appearance and attitude.
Education
Bachelor's degree in Business Administration or equivalent. Diploma in HR is a plus.
hr@abc.com.lb
