Information Booth Representative / Receptionist - Beirut Digital District

Job Description
The Information Booth Representative is responsible for providing information, direction and administrative support in BDD information booth in order to ensure visitors’ management and referrals to the BDD community, in addition to conducting basic logistics and administrative tasks.

DUTIES AND RESPONSIBILITIES
- Greet and assist the BDD community members and their visitors, direct them to the appropriate location and inform the relevant tenant of the visitor arrival.
- Answer, screen, provide info, and route incoming calls (external and internal) to the appropriate tenant by providing correct and accurate information.
- Apply knowledge of and respond to questions regarding opening hours, regulations, and practices within the BDD community including but not limited to fitness classes, BDD eatery menu, events and workshops space schedule, etc
- Keep records of information related to visitors: time of entry and exit, name, email, contact details, business cards, etc and the company visited. Provide visitors badges when needed. Report findings to the Customer Care Team on a weekly basis.
- Monitor cameras in all BDD Buildings main entrances doors.
- Perform minor and routine cleaning and recycling follow up as well as garden maintenance. Keep an eye on all BDD’s shared facilities, mainly the garden and the surrounding area, making sure that they are always clean, proper, and well maintained.
- Monitor and ensure that the information booth is kept tidy and projects a business-like image.
- Perform data entry into the computer system as appointed by direct supervisor
- Conduct concierge services: taxi, postal services logistics, etc… and manage the food delivery process incoming to BDD buildings
- Report damage, problems and accidents as well as general maintenance issues and main security issues
- Coordinate with and report to the Customer Care Team and Operations Department
- Conduct additional basic administrative tasks as requested

SKILLS, QUALIFICATIONS AND REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge and skill required.
- A technical or university degree
- Around 2 years’ experience in administrative/secretarial work
- Familiar with MS Office.
- Ability to read, write and speak in either Arabic, French and English
- Ability to perform a routine work and be sitting for several hours.
- Ability to comprehend, carry out and relay multiple verbal and written instructions
- Mental and Visual Effort Some mental and/or visual effort; intermittent attention to detail
- Good verbal communication skills
- Ability to work independently
- Ability to remain calm in emergency situations
- Ability to take decisions and solve problems on the ground

Interested candidates should send their CV to careers@Beirutdigitaldistrict.com with the title: Application to the Information Booth Representative position

For more information check: www.beirutdigitaldistrict.com and www.zre.com.lb