Site Manager/Business Innovation Center - Berytech - Lebanon

The site manager is responsible for the overall development, management and promotion of the Technological Pole, reporting to the Deputy General Manager. The site manager provides direction and leadership towards the growth and daily management of his/her site.

Duties/Responsibilities
- Direct potential tenant entrepreneur’s recruitment and screening program.
- Administer tenant leases, billing, including collection of fee, if applicable.
- Oversee operations and maintenance of buildings and facilities.
- Assume responsibility for the supervision of staff and subcontractors, to conduct business.
- Assume responsibility for marketing/ promoting the facilities, public relations for Berytech and its clients and fundraising.
- Ensure that clients receive necessary business management assistance through staff or referral resources (including mentoring and coaching)
- Participate in the development and updates policies for the efficient and effective operations of Berytech.
- Monitor progress of companies and assist in their relocation as appropriate.
- Participate in establishing relationships with appropriate economic development organizations, financial institutions, business support organizations, community leaders and other local resources.
- Participate in the preparation of the annual budget.

Tenant Services
- Participate in the development of site and support services descriptive information that can be utilized for print media, local media distribution, audiovisual display and direct mail.
- Conduct site tours and demonstrate select support services for prospective tenants (including university students), prospective clients and program sponsors.
- Participate, develop and administer a technical management support service program that meets the following conditions and specifications:
Include management services that respond to the most typical service requests of new business owners
Structure services to incorporate a fee system for the recovery costs
Involves outside personnel and professional organizations to handle a portion of the service program
- Establish a plan and implementation process that attempts to generate a sufficient number of qualified prospective tenants and clients (maintain deal flow)
- Prepare all required reports and maintain a comprehensive set of records on all tenants’ activity, client activity and staff involvement in the process of tenant recruitment.
- Supervise all program staff and outside consultant and referral activity.

Facility
- Responsible for the implementation and administration of procedures for the security, maintenance and repair of the facility
- Responsible for the administration of tenant leases agreement including the procedures necessary to amend, revise and enforce lease terms
- Responsible for the preparation of all required facility reports including financial and occupancy rate reports
- Responsible for development and processing tenant rent, costs and fees invoices on a monthly basis
- Responsible for the timely collection and deposit of all tenant invoiced costs
- Responsible for the supervision of building staff including employee and subcontracted maintenance and repair, all switchboards and clerical assistance and all other building common service.
- Responsible for the proper recording and reporting of incidents within the facility and on the building grounds that might require contact with insurance, police, fire, medical, legal and other assistance agencies and companies

Desirable qualities
- Excellent interpersonal skills to facilitate communication (verbal and written) with entrepreneurs, community leaders, business professionals and partners
- High energy and level of engagement.
- Ability to build strong customer relationships
- Ability to effectively execute a volume of varying tasks and deadlines
- Creative problem solver
- Entrepreneurial experience/ Business acumen.

Education & Qualifications
- Experience analyzing data to draw conclusions and develop action plans to achieve business goals.
- Experience in marketing, public relations and media relations.
- Experience in small business operations preferred
- Working knowledge of basic facility management skills and techniques including facility management and administration.
- Financial skills and understanding of business profit drivers.
- Experience working cross functionally and influencing decision makers and others across the organization.
- Ability to assess existing and new technologies for opportunities
- Bachelor's degree in engineering or business and a Master’s in Business Administration (preferred).

info@berytech.org