- Manages the General Managers’/Partners schedule and maintains total confidentiality with regards to all matters pertaining to the Executive Office (regarding staff, business and guest information).
- Responsible for typing all correspondence relating to the Executive Office according to the Partners instructions.
- Ensures that the correspondence, both outgoing and incoming, are handled on a regular and timely basis.
- Prioritizes and performs accordingly, ensures that the General Manager/Partners requirements and urgent correspondence is handled with speed and efficiency.
- Reviews all incoming mail and prioritizes it before forwarding to the Partners
- Ensures the cleanliness of the department through the help of Housekeeping.
- Ensures the proper handling of all FF&E and operating equipment.
- Is familiar with the company’s internal policies and all safety procedures.
- Cooperates in the performance of any reasonable task requested by the management.
- Shows consideration of the departments requirements for flexible working hours when working demands arise.
- Maintains and traces files, takes and makes minutes of meeting.
- Arranges meetings and appointments both internally and externally and maintains the diary of the Partners.
- Handles incoming and outgoing calls.
- Handles the Partners follow up, internally and externally and ensure that deadlines are met.
- Ensures all outgoing correspondence is typed, proof read and dispatched to the highest possible standard.
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