Human Resources Coordinator / Head of HR - International Rescue Committee - Lebanon

The HR Coordinator is responsible for providing support to all the HR staff (HR Managers, Officers and Assistants) and coordinators, and leading the overall HR functions including staff recruitment, contracts management, skills development, performance management and orientation. The HR Coordinator reports directly to the Country Director, takes direction on IRC global initiatives from the Regional HR Director and collaborates with all departments on human resources matters.

The HR Coordinator will direct and develop HR capacity and infrastructure in the Lebanon country program to ensure efficient and effective support for the growing organization which will reach over 300 workers in 2014 . The HR Coordinator will adapt and implement Global HR initiatives and practices and serve as an advisor to maximize staffing resources and performance, promote a positive organizational culture, minimize risk and ensure economy and efficiency of work processes.

RESPONSIBILITIES
1. Co-Lead implementation for IRC’s new Global HR Operating Policies and Procedures
2. Ensure all Generalist HR activities are carried-out in adherence to these standards.
3. Serve as the primary source of HR knowledge in response to employee and/or supervisor requests, be well versed in IRC Global HR Policies, and provide weekly, monthly and quarterly HR metrics as required.
4. As a member of the Senior Management team take the lead on determining workforce needs, identify human resource and competency gaps, and devise a development and workforce plan to facilitate nationalizing roles and staff retention.
5. Manage, train, mentor HR team; create detailed plan to build capacity for every HR staff, including performance objectives, recruitment and commitment to development.
6. Oversee full-cycle recruitment process and directly recruit senior-level positions; Develop candidate rosters, employ traditional sourcing strategies, actively network and employ innovative, creative recruiting methods to hire the best talent.
7. Review and approve job position requests, job descriptions and make recommendations, ensuring accuracy and consistency.
8. Supervise the onboarding and transition system ensuring that all new hires and transferring staff receive all relevant information and support as outlined in IRC Connect and the Global HR polices and procedures.
9. Lead the performance management process including creating a plan to manage annual reviews, conduct training on goal-setting, utilize budgets to organize development activities and work one-on-one with managers and employees.
10. In partnership with the Regional HR Director and HR Manager define and review salary structure; In conjunction with the Country Director and Finance Controller, coordinate annual compensation review process and compensation adjustments. Participate in budget preparation.
11. Manage benefit plans and communicate updates according to market bench-marking
12. Oversee HR-related administrative duties and ensure they are compliant with existing legal and government reporting requirements. Ensure all legal obligations are fulfilled.
13. Spearhead internal staff communications, team-building and employee engagement activities.
14. Ensure that the HR team is working in a harmonized manner with consistency among application of policy throughout all offices, and identify and implement mechanisms to ensure cooperation, communication and teamwork.
15. Serve as an ambassador and champion for the IRC Way: Standards for Professional Code of Conduct; escalate code of conduct issues to the Country Director and Regional HR Director for additional support and to ensure issue is resolved and appropriate follow-up is carried out.
16. Advise supervisors in determining appropriate disciplinary plans of action. Follow-up disciplinary measures and court cases.
17. Lead all employee relations with professional grace; lead investigations to resolve issues/conflict in the workplace.
18. Act as an impartial mediator in disciplinary procedures and ensure it is administered in an equitable and fair manner and meets all legal and labor regulations and requirements.
19. Liaise with the local legal counsel on HR issues that requires legal interpretations. Follow conflict management and dismissal processes. Participates in the closing down process with the other coordinators. Ensure all legal obligations are fulfilled.
20. Lead exit management procedure to ensure seamless and positive transition for departing employee
21. Elevate requests as needed to the Country Director and/or Regional HR Director.

Key Working Relationships:
Position Reports to: Country Director
Position directly supervises: Human Resource Managers and Officers
Technical Support: Regional HR Director and Regional HR Coordinator.
Other Internal and/or external contacts:
Internal:
- All staff and departments with Lebanon offices

External:
- The INGO HR forum, HQ-HR and Regional HR Coordinator ,other relevant stakeholders
- Lawyer, ministry of labor, social security and tax offices.

JOB REQUIREMENTS
- Bachelor’s and/or Master’s university degree in HR management, Business Administration, Law, or related field.
- 8/10+ years experience as an HR generalist, including recruitment, performance management, compensation, training and development and HR Administration.
- 3+ years staff management experience in a fast-paced environment.
- Experience with Applicant Tracking systems is preferred; recruitment experience is required.
- Strategic leadership experience managing an HR function for large budget programs in the INGO sector is strongly preferred.
- Strategic experience with managing staff, global workforce planning, and development of HR processes during a start-up phase is a plus.
- Top-tier written, presentation and verbal communication skills; ability to convey information effectively and solid experience providing training and staff development in English and Arabic.
- Proven sense of professional discretion, integrity, and ability to manage situations diplomatically and to effective resolution.
- Excellent management, interpersonal and negotiation skills and a demonstrated ability to promote harmonious/cohesive teamwork, in a cross cultural context.
- Proven ability to plan long-term, organize priorities and work under administrative and programmatic pressures with detail orientation and professional grace.
- Highly collaborative and able to establish positive working relationships with senior level management and all other stakeholders to maximize cooperation and productivity.
- Very strong proficiency in MS Word, Excel, and PowerPoint is required.
- Desire to continually learn and develop is a must
- Working knowledge of Lebanese labour law is required.
- Fluency in English, both written and spoken; Arabic or French are required.

IRC is an Equal Opportunity Employer IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.

LOCATION: Beirut, Lebanon
DURATION: 12 months (Renewable)

sarah.dodeen@rescue.org