- Developing Sales procedures, policies and standards
- Manage the operational activities of the Account Managers
- Sign off on new accounts
- Approve all outgoing emails and ensure you are copied on all emails
- Recruit staff and train to deliver a high standard; involved in appraisals
- Manage personnel and develop sales staff and strategies, including policies, practices and procedures
- Develop Sales strategies to improve market reach; interpret results
- Hold regular meetings with sales staff
- Meeting with all department managers to discuss possible improvements to the Sales and Marketing department
- Reporting on new accounts, achievements and obstacles on a weekly basis
- Report monthly results and assessments of sales staff productivity
- Manage the evolvement and improvement of company web site, including usability, design and content
- Devise strategies to drive online traffic to web site
- Oversee the social media strategy of the company
- Develop and manage the digital marketing campaigns for the company
- Increase brand awareness utilizing various campaigns and strategies
- Constantly evaluate market conditions and competitors data/offers
- Report to management on upcoming projects including time to completion
- Propose yearly budgets for the Sales and Marketing department (digital marketing, trade shows, seminars, HR and training requirements)
- Collaborate with accounting department to control budgets
Skills
- Strong CRM knowledge and skills
- Excellent English and Arabic language skills
- Effective supervisory and behavioral skills, human relationships
- Proficient Customer Service advocate
- Financial Services experience
careers@trustcapital.com