Responsibilities
- Contact businesses and private individuals by telephone to promote products & services.
- Solicit orders for goods and services over the telephone.
- Explain the product or service to potential customers.
- Deliver scripted sales pitch to the customer.
- Adjust scripted sales pitch to meet needs of specific individuals.
- Provide pricing details.
- Handle customer questions.
- Obtain customer information including names and addresses.
- Record customer details including reaction to the product or service offered.
- Receive orders over the telephone.
- Input order details into the computer system.
- Record customer details and details of transaction.
- Confirm orders placed with field account managers.
- Obtain contact details of potential customers from sources including telephone directories and purchased lists.
- Schedule appointments for sales staff to meet prospective customers
- Conduct customer and marketing surveys .
- Answer telephone calls from potential customers who are responding to advertisements.
hr@edm.com.lb
