Description
To meet and greet customers, identify their needs and deal with their enquiries and perform sales activities. To be able to promote the stock and use electronic search methods to locate books and to be responsible for processing of merchandise and clerical duties in the bookstore.
- Identifies customer needs and responds to or directs walk-in inquiries as appropriate, and provides information concerning stock availability and other bookstore activities to customers.
- Processes customer orders and book reservations.
- Receives and removes books and other merchandise from boxes and returns books and merchandise as required.
- Validates price tags when necessary and shelves books and other merchandise, and arranges the section under his/her responsibility.
- Prepares displays of books and assists with relocation of stock when needed.
- Assists in maintaining bookstore stock inventory control records, and ensures proper re-ordering.
- Assists with routine clerical duties such as processing incoming and outgoing deliveries as requested.
- Assists with physical inventories, and preparation of booklists – on a periodic basis.
- Opens or closes the bookstore in accordance with detailed procedures.
- Abides by Antoine policies and procedures.
- Performs other responsibilities and duties, as required.
Requirements
- High school degree.
- One to two year of work experience in the same field is a plus.
- Language skills
- Computer skills
- Customer service & Sales techniques
careers@antoineonline.com
