Apart from continuing a high standard of Floor Department maintenance at all times, with a smiling and presentable personality, you will have full knowledge of our entire cinema calendar; assist in supporting and cooperating with your fellow colleagues, supervisors and management; and ensure that random spot checks are carried out without any mishap. Other key responsibilities are:
Duties and Responsibilities
- Ensure that all our guests are greeted with exceptional guest relation standards
- Deal with face-to-face customer queries
- Monitor and maintain guest flow, ensuring that there are no obstructions to guest cinematic experience
- Communicate effectively with colleagues and guests
- Establish and maintain effective working relationships
- Participate in briefings and other meetings as requested by the operations of the cinema
- Attend and participate in training sessions as required by management and HR
- Continuously strive to implement Gulf Film's Cinema Procedures including but not limited to:
. Gulf Film's House Rules and regulations
. Health and safety
. Grooming and hygiene
- Responsible for the efficient arrangement of your designated area
- Perform ad hoc duties as required by the operational needs of the cinema
Required Experience and Qualifications
- A high school educated candidate, possibly a graduate, with focus on Business studies
- The successful candidate must have 2-3 years service experience in either retail, leisure or hospitality
- Excellent English written and spoken communication skills (Arabic a plus)
- Strong IT skills, with emphasis on Microsoft Office
- Must be punctual, reliable and responsible, with a passion for excellence
- Able to handle pressure and priorities at any time
- Proactive, with experience in developing and coaching team members
- You must have general cinema knowledge and a huge enthusiasm for movies
recruitment@srandsons.com