The Auditor is responsible for leading and conducting audits to insure that all management and employees are in conformance to the company quality management system and high work standards to ensure that all activities meet or exceed all business goals, customer/industry/regulatory requirements and WB process and procedures.
- Auditing & Compliance - Schedule and conduct internal quality assurance compliance and special process audits of all WB locations assigned to him/her and participate in external audits when requested to ensure internal, customer, industry and/or regulatory requirements are being met. WB’s internal auditors will be cross trained to ensure that all special process work performed at any WB facility is being performed properly. Auditors are responsible for documenting and preparation of quality reporting, tracking of open audit findings, reviewing and approving of all internal audit responses to ensure appropriate actions are taken to resolve quality deficiencies. Auditors shall assist locations in the development of corrective and preventive action plans and conduct follow up audits when required.
- Communication - Establish clear communication within and between WB’s network to ensure consistency in what is expected related assurance requirements.
- Customer Relations - When required assist in investigations of external and internal non-conformance’s and prepare investigation reports for management.
- Delegate / Support - Use effective delegation skills within work teams that support the overall business / operational and quality assurance goals. Establish and monitor project completion deadlines as necessary to meet our overall company goals.
- Financial Accountability - Manage continuous working with other department personnel to achieve an orderly approach to developing an audit schedule that achieves the best use our auditing personnel’s time.
- Goal Setting - Leads the goal setting process for the corporate quality assurance network through process development and determining our training needs that align with WB’s corporate goals.
- Problem Resolution - Pro-actively apply problem solving skills to
a)Clearly identify the problem; b) use data / facts to determine governing requirement for the investigation of root cause so that the locations can make the proper corrective action.
- Quality - Enforcement of WB’s quality standards and requirements on all work that is performed. Enforce and help all levels of WB employees recognize quality as a key element of customer satisfaction and meeting WB’s business goals. Insist that everyone be expected to demonstrate the highest work ethics when performing job functions, in dealings with their fellow employees, supervisors or outside customers, auditors or regulatory bodies. Ensure that quality assurance training has been given to all employees so that they fully understand what their role in quality is and how it pertains to them.
- Quality Assurance Manual Maintenance - Aid in the development and compliance assurance to the ISO 9001:2000. Quality assurance manual review and meetings to meet the requirements of Quality Assurance certification.
- Reporting Requirements - Send all Internal Audit reports to management as required per WB’s Audit Procedures. Track and approve Internal Audit replies. Directly reports to Vice President of Quality Assurance.
- Safety - Ensure that all WB safety policies are followed. Assist when asked in conducting timely investigation of any safety violation and use pro-active management techniques to focus on prevention and corrective action.
- Training - Aid in establishing WB process needs and assist in developing WB’s written processes and procedures necessary to ensure that all employees in departments have the necessary training and instructions to perform their duties to meet WB, customer, industry and regulatory requirements.
Skills
- BA degree in Business Administration. Masters is a plus.
- Minimum 7 years of experience in food manufacturing industries, as ISO auditor
- Good organizational, communications, and presentation skills
- Proficiency in using computer programs (ERP, Excel, Words, etc.)
- Fluent in English and Arabic languages, French is an asset
- Excellent interpersonal and negations skills.
hr@woodenbakery.com
