Role
- To assist the Operations Director in ensuring the effective overall running of the cinema
- To coach, develop and inspire the team to deliver the cinema's targets and objectives within the required timescales and to the appropriate standard
- To manage the relationship with the Mall Management where our cinema is located
Duties and Responsibilities
- Effectively appraise and manage team performance, in line with company policy and procedures, ensuring that business objectives and targets are achieved within appropriate timescales.
- Develop the team to deliver exceptional standards of customer service at all times.
- Plan, develop and control weekly/monthly/annual reports.
- Effectively prepare staff rotas and manage holiday scheduling of the team.
- Identify, maximize and drive sales opportunities from ticket sales and F&B promotions.
- Develop the business to meet the site objectives and targets.
- Maximize profit and minimize loss.
- Develop and improve market share through local marketing in partnership with the marketing department, by supervision of advertising and marketing activities within the cinema.
- Ensure all operational standards are met and delivered effectively in order to create the best environment for both guests and team members.
- Ensure health and safety regulations are adhered to.
- Developing and executing the cinema scheduling policy.
- Effectively resolve guest comments.
- Weekly check on the website of the select cinema timings/offers and promotions.
- Cinema logistics assurance: Check availability of prints and publicity materials of movies relating to the cinema.
- Daily business operation (daily cash deposits in the bank/petty cash usage and allocation)
- Supervise maintenance of the cinema.
Experience and Qualifications
- BA Graduate with focus on Business studies
- The successful candidate must be dynamic and ambitious, with 3 year supervisory / management experience in either retail, leisure or hospitality
- Excellent English written and spoken communication skills (Arabic a plus)
- Strong IT Skills, with emphasis on Microsoft Office
- Service business oriented/commercial awareness
- Must be punctual, reliable and responsible, with a passion for excellence
- Able to handle pressure and priorities at any time
- Proactive, with experience in developing and coaching team members
- You must have general cinema knowledge and a huge enthusiasm for movies
recruitment@srandsons.com
