Ets. F.A. Kettaneh S.A. is looking to recruit a Service Department Coordinator for its Audi Service Center department.
Responsibilities
- Ensures the Audi After Sales team's compliance with manufacturer guidelines as agreed by management.
- Follows up yearly training plans, training schedules, travel requests and bookings in coordination with Audi Service Manager and HR Manager.
- Controls the internal trainings in coordination with the HR.
- Prepares and follows up the annual leave scheme and schedules for the Audi After Sales Division.
- Coordinates with Audi Service Manager for special events.
- In charge of employee relations as in documentation, uniforms, IT requests etc... in coordination with Audi Service Manager.
- In charge of IT requests for the different sections within the Audi After Sales in coordination with Audi Service Manager.
- Suggests when necessary in coordination with Audi Service Manager policies or procedures regarding the work implementation in the Audi After Sales Division.
- Attends internal and external meetings with the Audi Service Manager in order to make the proper follow up.
- Prepares Audi reports on daily, weekly and monthly basis.
- Follows up weekly customer relation reports.
- Supervises the handling of general services supplies (i.e. stationeries, office supplies, etc...).
- Controls documents of external origin and distributes to concerned parties.
- Handles the administrative work within the Audi After Sales department.
- Manages the incoming and outgoing departmental mails.
- Handles the archiving system, filing & photocopying.
- Assists the Audi Service Manager within the scope of responsibilities herein above stated.
Requirements
- 3-5 years experience in the business field of After Sales
- Computer literate
- English and Arabic languages, French is an asset
- Well organized, good planner, good communication & presentation skills
- Knowledge of company's operations, dynamic, creative and trustworthy
- Good ability in learning and handling new software systems
Send CV along with a cover letter and a photo, stating the job reference (A.S.D.C-11-01) to hr@kettaneh.com
