Our team is growing fast and we are looking for an Inside Sales Representative to join us. The ideal candidate will have 1-2 years past experience working in a sales role and must demonstrate a high level of written and oral communication. The ability to communicate and clearly articulate to potential customers is of the utmost importance. We expect our candidate to learn quickly, take the initiative to learn more by using internet resources and collaborate with team members. Post-secondary education or equivalent work experience required.
Responsibilities
- Handle customer complaints.
- Identify and resolve client concerns.
- Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals
- Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff.
- Present and sell company products and services to current and potential clients
- Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made
- Follow up on new leads and referrals resulting from field activity.
- Identify sales prospects and contact these and other accounts as assigned.
- Prepare presentations, proposals and sales contracts.
- Develop and maintain sales materials and current product knowledge.
- Establish and maintain current client and potential client relationships
- Prepare paperwork to activate and maintain contract services
- Follow-up with accounting department for collection of payment
- Coordinate shipping schedules and delivery of merchandise and services.
- Manage account services through quality checks and other follow-up.
- Coordinate company staff to accomplish the work required to close sales.
- Develop and implement special sales activities to reduce stock
- Assists in the implementation of company marketing plans as needed
- Ensure effective internal communications both within the Sales, Customer Support and Marketing team and across the organization
Requirements
- 1-2 years of sales experience in a similar role
- Post-secondary education (college or university)
- Fully computer literate (Microsoft Office, Excel, Outlook, Word, PowerPoint).
- Ability to learn and remain calm and focused under pressure
- Excellent communication skills oral and written
- Organized, self-disciplined and professional in demeanor
- Able to bring closure to difficult projects
jobs@dlimits.com
