To answer customers requires and solve their issues in a timely manner and retain old members and keep them satisfied.
Tasks
- Address members' requests on their account information, technical access issues, as well as product inquiries, among other things in a timely manner.
- Pro-actively make sure that our members are utilizing Zawya to its fullest extent, and identify training opportunities for members who need it.
Requirements
- Bachelor Degree: Business / Marketing / Hospitality / Public Relations.
- Self-motivated, energetic, confident, pleasant, friendly, outgoing, and persevering.
- Professional telephone manner.
- Excellent interpersonal skills.
- Excellent command of English and Arabic.
- Proficient in communicating at all levels.
- Organized with high attention to detail.
- Able to work under pressure and result orientated individual.
- Proficient in Microsoft Office and E-Mail.
- Internet savvy.
Send CV and cover letter to jobsbeirut@zawya.com
