Pre-Sales - FitnessZone - Lebanon

FitnessZone gym is looking for candidates that will be doing a presales job.
- The position is for a full time job.
- Commission will be added to the basic salary based on target.

dsaadeh@fitnesszone-lb.com

Chemist/Industrial Pharmacist - Surveal - Lebanon

Laboratoires Surveal are recruiting a Chemist/Industrial Pharmacist for a pharmaceutical company:

- Qualification: 5 years Experience
- Job Location: Jdeide

info@surveal.com

Brand Manager - Surveal - Lebanon

Laboratoires Surveal are recruiting a Brand Manager for a pharmaceutical company:

- Qualification: 5 years Experience
- Job Location: Jdeide

info@surveal.com

Social Media Account Manager - SIEGMA - Lebanon

JOB DESCRIPTION
- Collaborates with the online marketing manager to develop and implement online marketing and communications plans that leverage the social media space.
- Publishes content across all key social media channels, including blogs, posts, tweets, status updates, pins, photos and videos…
- Creates, manages and grows optimized business presence across social media channels,including but not limited to blogs, Twitter, Facebook, LinkedIn, YouTube, Pinterest, Google+ and Instagram…
- Updates and monitors user-generated content on social media outlets.
- Researches and analyzes online communities, trends and conversations.
- Stays current in the latest tools and social media tactics being used by brands, and in how to take advantage of opportunities to use new technologies and approaches.
- Analyzes, reviews, and reports on effectiveness of campaigns in an effort to maximize results.
- Monitors and engages in online conversations and resolve consumer complaints found online.
- Conducts public opinion and attitude surveys online to identify the interests and concerns of key groups served by the organization.
- Advises staff on the use of social media channels and push them to take part of conversations and likes.
- Constantly measure the impact and results of social media on the overall marketing efforts with different tracking and analysis tools. Review what is working and what needs improvement.
- Generate status reports on social media efforts and success rates.

SKILLS/KNOWLEDGE
- Self-motivated and curious to know everything about social media channels and online marketing.
- Dedicated and professional, with the ability to multi-task.
- Excellent English and Arabic (extra languages are a plus).
- Creative and Detail-oriented.
- Strong analytical and critical thinking skills.
- In-depth knowledge and excellent understanding of all key social media platforms including: Facebook, Twitter, LinkedIN, Pinterest, Youtube, Google+, and Instagram…
- Strong communication skills, both written and verbal.

jobs@siegma.com

Junior Accountant - Café Najjar - Lebanon

Primemdc in Hazmieh is looking for a junior Accountant with 5 years of experience.

administration@primemdc.com

Web Producer - ActiveWeb - Lebanon

Work closely with the project manager, the designer and the developer teams, to develop cross-browser compatible HTML, CSS and Jquery websites and to deliver new features to the business' requirements.

- Minimum 1 year of experience
- BS in Computer Science or Web
- Dynamic with excellent presentation and communications skills
- People Oriented and Strong Personality
- Fluent in English
- Long term vision.
- Good Knowledge of: Adobe Deramweaver, Photoshop, HTML5, CSS, Javascript, Jquery

Package includes:
- Fix Salary
- Transportation
- Bonuses
- Stability

hr@activeweb.me

Administrative Assistant - Enjoy Lebanon - Lebanon

Busy growing firm seeks a full-time administrative assistant for its office in Zouk Mosbeh.

Responsibilities include documenting financial transactions, preparing balance sheet, profit and loss statement, filing, data entry, processing e-mails.
- Background in accounting and finance is a must
- College degree required
- Must be familiar with Microsoft Office Programs including Outlook

careers@enjoy-lebanon.com

Quality Officer - Zakka Multitec - Lebanon

Undertakes all duties in accordance with the ISO 9001:2008 Quality Management System

Main Tasks
- Ensures implementation of Quality Management System (QMS)
- Verifies compliance of the actual flowcharts and layout with the documented situation
- Conducts and undertakes regular Internal Quality Audits
- Determines the scope for each quality policy/procedure audit scheduled
- Ensures that appropriate corrective actions are taken in case of any deviation
- Ensures that preventive actions are taken to eliminate the causes of potential nonconformities
- Provides audit summary report, including suggested corrective and preventive actions
- Attends the management review meetings
- Participates in the continuous improvement of QMS
- Responsible for editing all QMS records and processes
- Ensures all personnel use the latest versions for all quality records and processes
- Maintains efficient and accurate record keeping
- Calculates and monitors KPIs

Skills
- Bilingual (Arabic, English)
- University Masters degree or equivalent
- Competent in the use of Microsoft Office suite of products in particular Word, Excel and Visio
- Good organizational skills
- Motivated, quick learning
- Honesty and integrity
- Good communication and teamwork
- Pleasant and respectful relations with Colleagues and Management

hr@zakkamultitec.com

Restaurant Manager - Central Park - Lebanon

Central Park is looking for a restaurant manager with at least 7 years of experience

- Manage the restaurant on a daily basis.
- Set and maintain productivity and quality standards
- Monitor the KPI's.
- Excellent computer skills and proficient in excel, word, outlook
- Excellent communication skills both verbal and written
- With Leadership and Communications skills
- Fixed salary + Incentive Scheme + Bonus

info@centralparkleb.com

Sales and Marketing Manager - Trust Capital - Lebanon

- Developing Sales procedures, policies and standards
- Manage the operational activities of the Account Managers
- Sign off on new accounts
- Approve all outgoing emails and ensure you are copied on all emails
- Recruit staff and train to deliver a high standard; involved in appraisals
- Manage personnel and develop sales staff and strategies, including policies, practices and procedures
- Develop Sales strategies to improve market reach; interpret results
- Hold regular meetings with sales staff
- Meeting with all department managers to discuss possible improvements to the Sales and Marketing department
- Reporting on new accounts, achievements and obstacles on a weekly basis
- Report monthly results and assessments of sales staff productivity
- Manage the evolvement and improvement of company web site, including usability, design and content
- Devise strategies to drive online traffic to web site
- Oversee the social media strategy of the company
- Develop and manage the digital marketing campaigns for the company
- Increase brand awareness utilizing various campaigns and strategies
- Constantly evaluate market conditions and competitors data/offers
- Report to management on upcoming projects including time to completion
- Propose yearly budgets for the Sales and Marketing department (digital marketing, trade shows, seminars, HR and training requirements)
- Collaborate with accounting department to control budgets

Skills
- Strong CRM knowledge and skills
- Excellent English and Arabic language skills
- Effective supervisory and behavioral skills, human relationships
- Proficient Customer Service advocate
- Financial Services experience

careers@trustcapital.com

Social Media Expert - Central Park - Lebanon

A Food &Beverage company is searching for a Social Media expert, either as a free lancer or a Part timer.
- Experience of at least 2 years in Social Media, Facebook, Twitter, Instagram .....
- Manages the content of a website.
- Monitors the facebook pages and analyze the insights.
- Retrieve and analyze statistics in order to plan actions accordingly.
- Drive traffic to websites using a variety of methods
- Monitor company’s online reputation

Qualifications
- Natural leader; flexible and responsive when dealing with complex problems and strategic opportunities.
- Extremely organized and able to efficiently multi task.

info@centralparkleb.com

Personal Assistant - Le Gray Beirut - Lebanon

Responsible to assist the General Manager in overseeing the hotel operation.

Skills
- Excellent administration skills.
- Excellent organizational and communication skills.
- Excellent presentation.
- Excellent computer Skills (word, Excel, PowerPoint, Outlook).
- Minimum of 3 years experience in the same position.
- Fluent in English, French, and Arabic.

info@legraybeiruthotel.com

Internal Auditor - ICARDA - Lebanon

ICARDA is seeking the services of an Internal Auditor who will report to the Director General, as well as to the Chair of the Audit Committee of ICARDA. The Auditor will work in close coordination with the Director of the Internal Audit Unit of the CGIAR System.

Main responsibilities
- Review and strengthen the governance, controls and risk management function of ICARDA through effective assurance and consulting reviews and audits of ICARDA’s governance structure, and operations both at Headquarters and the outreach offices.
- Develop and enhance ICARDA’s risk profile through the conduct of annual risk assessment of ICARDA’s operations and review of risk mitigating actions and controls in place
- Prepare annual and medium term internal audit plans in coordination with the Director of the CGIAR Internal Auditing Unit
- Perform strategic and operational audits of the major functions and programs of the center
- Carry out investigations, and value for money audit of projects.
- Prepare periodic update of the accomplishments of the Internal Audit function to management and the Audit Committee of the Board of Trustees of ICARDA through the office of the Director
- Perform any other duties and special assignments as may be required by the Director General, Audit Committee and the Board.

Skills
- Bachelor’s degree in commerce and preferably a Chartered Accountant or Certified
Public Accountant.
- Qualifications such as Certified Internal Auditor, Certified Information Systems Auditor will be an advantage.
- Experience in working with a leading auditing firm, with a CGIAR center, or with international organizations as an Internal Auditor will be an advantage
- Knowledge of financial audits, project management, risk assessment, information system audit, and proficiency in the use of Oracle or Agresso ERP system are desirable.
- A minimum of 5 years’ experience in the internal audit function is required.
- Excellent command of English; knowledge of Arabic will be an advantage.
- Strong computer skills, including MS Office, spread sheets and database management.
- Ability to work with minimal supervision, when necessary, and to meet tight deadlines.
- Excellent interpersonal skills.

icarda@cgiar.org

Restaurant Manager - Afkar Holding - Lebanon

For a 400 seats restaurant in Dbayeh we are looking for a Restaurant Manager with the following responsibilities:
- Control expenses/daily sales and initiate strategies to increase revenues and decrease expenses.
- Assist customers looking for functions/special events through proper communication of set menus and fulfilling customer requests within company’s policies and procedures.
- Ensure sequence of service is adhered to by all employees to guarantee customer satisfaction.
- Ensure SOPs and systems are strictly followed.
- Motivate, develop and coach all employees.
- Control employees discipline and take action regarding any rules violation.
- Train, assist employees and conduct assessment for training needs.

Qualifications
- A minimum of 5 years experience in Restaurant Management or similar experience in big operation.
- A degree in hospitality management or its equivalent.
- Fluent in two languages: Arabic, English. French is a plus.
- Possess organization and managerial skills.
- Possess leadership skills.
- Possess coaching and mentoring skills.
- Availability and flexibility in schedule.
- Have the ability to work under pressure.

info@afkarholding.com

Legal Assistant - Saba & Co.IP - Lebanon

Duties
- Attends to the queries of the clients regarding legal enforcement matters for various IP rights in multijurisdictional areas in the MENA region.
- Provides legal advice and recommends a course of action on how to tackle infringement/ counterfeit matters in the MENA region
- Manages, coordinates and monitors legal enforcement cases on various IP maters
- Prepares day-to-day correspondences and reports to clients
- Translates documents when there is need
- Conducts trademark, patent, copyright research pertaining to the origin and background of their registered owner
- Conducts domain name research and searches for counterfeit items promoted online
- Liaises with external lawyers and Saba branches to obtain their feedback on infringement cases and maintain the appropriate follow-up
- Reviews IP related agreements such as licensing, franchise, master development, copyright agreements, etc.
- Prepares annual audit reports for clients pertaining to legal matters handled by the firm

Skills
- LLB in Law
- Good command of English and Arabic
- Good knowledge of Microsoft Office
- Good Organizational Skills
- Good analytical skills
- Team Player

hr@sabaip.com

Content Editor - MT2 - Lebanon

– Fluent in French / while English & Arabic while remain a plus.
- Must have excellent communication and writing skills

farah.bousaleh@mt2morrow.com

Construction Manager - LP Houses - Qatar

- Role Title: Civil engineer or Architect (Construction Manager)
- Job Description: Minimum experience of 5 years
- Company Name: Contracting Company Located in Qatar

info@lp-houses.com

Artist Manager - Keeward - Lebanon

Keeward is looking for an Artist Manager for our music management & production entity in Beirut.

In the scope of your role, tasks will include:
- Coordinate with media outlets (radio stations, print media, and online publications) for promotion of artists
- Coordinate with promoters and agents to book gigs and invite labels and the media to the shows
- Network and talk to people about the artists
- Help make sure studio time and practice sessions are booked
- Explore funding opportunities for the band
- Negotiate financial deals with labels and publishers
- Maintain relationships with existing partners
- Oversee other people working for the band, like accountants, agents, and merchandisers
- Collect forecasts and monitor budgets for each project worldwide
- Report regularly to the artist & the rest of the management team
- Spearhead digital and social media marketing strategies
- Scout and find suitable artists to expand the music activity
- Tour with the band (Manage expenses, document while touring, build relationships with venues, bookers etc)
- Keep up with market trends

Your Profile
- 2/4 years experience in the talent management industries, or an industry with equivalent skills
- Able to manage unorthodox working hours
- Able to travel regularly
- Good knowledge of the music industry
- Knowledge of studio and music production would be a plus
- A love of music (Obviously)
- Able and willing to approach artists with a vision for their development
- Excellent understanding of digital media and communication
- Computer Skills: Emailing. Lots and lots of emailing.
- Able to speak at least two languages (English/French essential, German a plus)
- Good coordinator, organized. If you’re OCD, that’s even better
- Good relationship manager
- Highly committed to working in an evolving environment
- Ability to manage and prioritize workload and meeting deadlines

Send your CV and Cover Letter (no template cover letters please; tell us exactly why you’d be great at this in your own words) to jobs@keeward.com

Teachers - International College - Lebanon

IC is recruiting teachers for its secondary school.

1. French - graduating classes
2. Mathematics - graduating classes (bilingual)
3. Anthropology/English - IB classes (bilingual)
4. Physics (francophone)
5. Biology (bilingual)
6. Counselor/Psychologist (bilingual)
7. Arabic

Send your resume to hroffice@ic.edu.lb mentioning the position that you are applying for in the subject of the email.

Chargé de Partenariats - Keeward - Lebanon

La société Keeward est à la recherche d’un(e) chargé(e) de partenariat pour une de ses maisons d’édition.

Le chargé de partenariat développe des plans d’action afin de gérer et accroître les partenariats existants. Il doit également en chercher de nouveaux.
Il devra :
- Identifier les partenaires potentiels, privés comme publics, en fonction des projets éditoriaux
- Définir et monter la stratégie de partenariat de chaque projet : trouver les meilleures solutions de partenariat en fonction des projets éditoriaux
- Monter et suivre les dossiers éventuels de subventions publiques
- Etablir et développer des rapports avec les entreprises

Il sera également en charge de diverses tâches nécessaires au bon fonctionnement de la maison d’édition.

- Trilingue: français – anglais – arabe (parlé)
- Compétences commerciales
- Intérêt pour le monde du livre
- Goût du travail en équipe
- Excellentes qualités relationnelles
- Capacité à travailler de manière flexible
- Comportement proactif
- Rigueur, dynamisme, autonomie
- Utilisation courante des outils bureautiques

jobs@keeward.com

Vacancies and Internships - SGBL - Lebanon

SGBL gives you the opportunity to be a member of an innovative and dynamic group where you can develop valuable experience to fulfill your ambitions, at an international company that pursues a continuous growth policy. To those with ambition and seek to develop their potentials in a professional and dynamic environment, SGBL offers various job opportunities and internships.

Apply Online

Communications Manager - Roche - Lebanon

The Communications Manager reports to the Country Manager of Lebanon. This position provides communications support and guidance to Roche team in Lebanon, with a major focus on external communications and PR.

Responsibilities
- Takes a leading role in developing, coordinating and implementing external public relations/communication strategy of Roche Lebanon including detailed media and PR management plans and prepares annual budgets, in line with the strategic priorities and business objectives
- Develops and maintains effective relations with media personnel, government entities, NGOs, and other external audiences to promote Roche’s image, activities and major events
- Drafts and edits press releases for Roche and speeches for Country Manager
- Follows SOPs and works in close cooperation with procurement department selects external communication service providers for Lebanon. Manages and coordinates work with external communication service providers (PR, advertising, media monitoring agencies…etc.) in the implementation of the communication plans
- Follows up and tracks the appropriate spending of the budget for the different functional activities
- Works with media monitoring provider and ensures timely dissemination of information to relevant internal audiences
- Manages and updates Roche Lebanon internet and intranet websites.
- Builds and maintains the external image of Roche through Corporate Social Responsibility initiatives
- Promotes company’s achievements internally
- Disseminates global corporate communication information to relevant internal audiences
- Acts as a communications consultant to the country manager and local management team, as needed
- Plans, coordinates and supports all corporate identity and brand marketing activities
- Supports the marketing teams by contributing to the approval of promotional materials to ensure content quality of materials in line with global brands’ guidelines and local SOP
- Organizes internal conferences and seminars for staff
- Works in close cooperation with HR and Management on developing internal communication plans to engage and update employees on local and global initiatives
- Fosters sharing of best practices on the local as well as global levels

Requirements
You’re someone who wants to influence your own development. You’re looking for a company where you have the opportunity to pursue your interests across functions and geographies. bringing novel medicines to patients, we are dedicated to remaining a great place to work and to providing employees with programs, services and benefits that allow them to bring the best to the business and to their personal lives.

This challenging role requires the following experience and skills:
- A Bachelor degree is required, preferably in Journalism or Communications
- Minimum 5 years of experience in corporate communications
- Experience in the pharmaceutical industry is a plus
- In-depth internal and external communications skills are a must
- Knowledge of media landscape in Lebanon
- Proven ability to work cooperatively and collaboratively with diverse stakeholders across an organization and region
- Awareness of business issues and ability to turn these issues into strong communications messages and media
- Significant experience with social media tools and technologies
- Strong written and verbal communication skills, including excellent presentation, facilitation and listening skills
- Proven planning and project management capabilities
- Strategic thinker who has the ability to create, communicate and implement a communications strategy.
- Lebanese nationals and/or residents with work permit would be preferred

Apply Online

Teachers - International College - Lebanon

IC is recruiting teachers for its secondary school.

1. French - graduating classes
2. Mathematics - graduating classes (bilingual)
3. Anthropology/English - IB classes (bilingual)
4. Physics (francophone)
5. Biology (bilingual)
6. Counselor/Psychologist (bilingual)
7. Arabic

Send your resume to hroffice@ic.edu.lb mentioning the position that you are applying for in the subject of the email.

Digital Media Manager - JN Real Estate - Lebanon

JN Real Estate Development is looking for a Digital Media Manager:
- BA in Multimedia
- Experience in Web design, Development and Social media
- Advanced knowledge in HTML, CSS, PHP, MySQL programming
- Ability to manage website content and create new graphics using Photoshop, Illustrator and other web tools
- Manage SEO and online ads (Adwords, Social Media,...)
- Manage and update social media presence
- Prepare and send newsletters and SMS campaigns

info@jnlebanon.com

IT Help Desk - Transmed - Lebanon

Job Description
- Troubleshooting:
Troubleshoot computer problems and determine source (hardware, software or network connection related) and advise on appropriate actions and solutions to maintain good system performance.

- Hardware/Software Set up & Configuration:
Install operating systems and any software needed on computers.
Configure all types of hardware equipment to have them up and running properly (computers, printers, scanners, projectors, etc.)

- Troubleshooting Documentation:
Document and track problems & resolutions (hardware/software related)
Keep track of all hardware repairs by asset number.

- Inventory Documentation:
Keep appropriate records and correct inventory of hardware and parts related to the support systems.

- User Training
Train users on software and tools needed such as lotus notes, back up, powerplay connection, etc

Job Requirements:
- BS in Computer Science or any related field
- 0/1 years of experience

hr@transmed.com

Junior Editor/2D Animator - The Brightside - Lebanon

The Brightside is looking for a full time Junior Editor / 2D Animator.

Skills needed: knowledge in "Adobe After Effects" and "Adobe Premiere Pro" is a must.

Knowledge in other editing and compositing softwares is a plus.

Send CV and showreels to hello@the-brightside.tv

Supervisor - Tawlet - Lebanon

Tawlet is looking for a fresh, young switched-on, efficient and organized supervisor to run a new cafeteria project.

christine@soukeltayeb.com

Sales Agent - Etage & Terre - Lebanon

Etage & Terre real estate company is seeking 2 sales agents for its commercial department.

lucciana@etageetterre.com

Data Entry Assistant - Etage & Terre - Lebanon

Etage & Terre real estate company is seeking a data entry assistant.

lucciana@etageetterre.com

Work/Life Balance

PR & Fundraising - Kunhadi - Lebanon

Main Operational Responsibilities
- Approach potential sponsors
- Create and organize fundraising initiatives and events
- Coordinate the preparation of proposals and other documentation
- Liaise with external agencies
- Application for grants

Skills
- Bilingual (English, Arabic). French is a plus
- Excellent written communications skills, with the ability to explain complex projects in a clear, concise and attractive way.
- Excellent research and analytical skills
- Highly developed work organization skills, including prioritization and working to deadlines.
- Good verbal communications skills, with proven ability to convey complex ideas to a novice audience.
- Reliable, self-motivated and flexible; able to respond to new opportunities,

Background & Experience
- At least two years' experience researching and producing written materials of a demonstrably high quality in a professional capacity.
- Good experience in researching and writing proposals and reports to donors, and in developing relationships with external partners.
- Experience of developing strategies is a plus
- Collaboration with companies/ NGO’s

kunhadi@kunhadi.org

Deadline 31 Dec, 2013

PR/Marketing - Yacht 42 - Lebanon

Looking for Marketing / PR person, to promote A yacht with a nightclub and restaurant suitable for Events and wedding Parties, Capacity of up to 200 persons, now available at La Marina Dbayeh,

info@yacht42.com

Chief Engineer - Boubess Group - Lebanon

Job Description
- Prepares the preventive maintenance schedule and ensures its timely execution
- Conducts regular inspections of the hotel property to ensure that all is in order
- Maintains complete files in accordance with the Manual, of manufacture dates, specifications, manuals on machinery and equipment and maintains drawing files of architectural, mechanical, electrical and as-built drawings
- Monitors present and future trends, systems and practices in hotel technology and recommends justifiable future actions
- Monitors purchasing practices to ensure compliance with policy and procedures
- Controls receipt and follows up on execution of repair orders
- Ensures efficient water treatment in the hotel
- Ensures smooth operation of utilities and services like
water supply
power supply
elevators
telephone service
music system
air conditioning
kitchen and laundry equipment
Swimming pools
- Controls quality performance of his employees
- Sets and distributes daily, weekly, monthly, quarterly or yearly work schedules to his team members according to priorities

Fire protection, Safety and security
- Conducts periodic inspections of the fire system and equipment and replenishes where necessary
- Takes all necessary corrective actions in order to eliminate all potential hazards
- Prepares a schedule for the preventive maintenance of the fire system
- Obtains and renews the hotel fire license in coordination with the personnel manager and the security manager
- Conducts regular fire training for the hotel intervention team members and new employees in coordination with the training department, the Personnel Manager and the Security Manager
- Conducts periodic fire evacuation drills in coordination with the training department, HR, Security and the management

Energy conservation
- Establishes and operates an efficient energy conservation program for the hotel
- Ensures efficient use of energy in coordination with other departments to eliminate wastage
- Analyzes energy consumptions, with dedicated sub meters per area, and costs. Sets a comprehensive energy saving plan accordingly.
- Controls and records all required hourly, ½ daily or daily readings summary sheets of energy consumptions, cold rooms temperatures, etc.

New Projects
- Works out specifications for materials and workmanship
- Assists in finalizing the design
- Assists the preparation of the project management contract and liaises with the Financial Controller to enforce the legal aspects of the contract.
- Supervises the execution, works and follows up with the project Manager and the contractors to ensure desired quality of work and timely completion of the project
- Takes care of guarantees if any

Control of expenses
- Prepares the annual repair and maintenance budget in conformity with the previous year as well as new requirements
- Prepares the investment budget comprising engineering special projects and FF&E items
- Controls expenses to ensure engineering operation within the budget but maintaining the high quality of standard
- Controls payroll expenses
- Controls all other expenses
- Controls the spare part stores and controls the in/out flow of spare parts in cooperation with the purchasing department and the FC

careers@boubess.com

Shift Leaders/Team Leaders - Boubess Group - Lebanon

Team Leader:
- To prepare schedules for all personnel according to the forecast and within the limits of the staffing guide, to ensure adequate manpower at all times and under the guidance of the Outlet Manager.
- Assist in working towards positive financial results by applying several actions delegated by the concerned departments.
- To recommend hiring, promotions and dismissal to the Outlet Manager.
- To ensures proper maintenance and cleanliness of all areas of the Outlet.
- To be involved in planning of promotions, beverage purchases and pricing under the supervision of the Outlet Manager.
- To ensure sanitary conditions according to Health codes and outlet standards.
- To supervise the daily operation under standards fixed by the Management and Outlet Manager.

Shift Leader:
- To report for work on time in correct and clean uniform.
- To ensure the Restaurant is set-up for service.
- To supervise and assist the smooth operation and running of the service.
- To direct and supervise the service staff during service and to ensure that all duties are performed to the required standards.
- To perform any other tasks assigned by superiors.
- Perform related duties and special projects as assigned.
- To ensure that all staff have received adequate training to perform their duties.
- To perform all tasks consistently in line with the Outlets standards.
- To treat guest and colleagues in a polite and courteous manner.
- To adhere to all legal and statutory requirements.
- To extend prompt service to all guests.

careers@boubess.com

Travel Consultant - Imperial Jet - Lebanon

Duties & Responsibilities:
Travel Consultant job consists of assisting the customers or clients request with travel needs such as ticketing, making reservation ,telephone sales , car rental , hotel reservation ,etc…

Job Role
- Access to reservation system , fare construction and ticketing
- Maintaining relations , negotiating with Airlines for special promotion fares
- Identifying the needs of the customers rapidly & precisely
- Handling inbound & outbound inquiries for tailor made tours, car rental, & worldwide hotel reservation and others services...
- Liaison with Hoteliers in Lebanon & outstation for special contractual rates
- Knowledgeable in travel insurance & visa requirements details
- Follow up with suppliers to ensure all their needs are met
Position Requirements
- IATA Certified
- A minimum of 4 years operations / administration experience within the travel industry
- Excellent customer service
- Must be able to prioritize and have the ability to work within deadlines
- Strong communication and negotiation skills
- Experience in dealing with both customers and suppliers
- Able to tackle multicultural environment
- Fluent in Arabic & English, French is plus
- Experienced in using GDS (World Span, Amadeus, Sabre )

hr@imperial-jet.com

Waiter/Waitress - Boubess Group – Lebanon

- Attends regular training sessions (guest care, product knowledge, grooming standards, up-selling, etc.)
- Open and close the shift according to the waiter check list
- Works as per instructions from the immediate Supervisor and as per duty shifts . basic cleaning work, polishing equipment, table setting, collects materials / goods from other departments, etc.
- Communicates directly with guests . presents menus, helps with recommendations, receives orders, places orders and handles payments.
- Ensures proper appearance (condition of uniforms) and grooming whilst on duty.
- Works (hands on) towards the timely set up of the assigned outlet, according to the meal settings and in line with the opening hours.
- Handles the guest greeting upon arrival and their seating through the hostess.

careers@boubess.com

Marketing Analyst - Orkila - Lebanon

Looking for a female marketing analyst, fluent in french and English.

recruitment@orkila.com

Portal Designer - Netways - Lebanon

Seeking to recruit a Portal Designer specialized in web design and digital marketing. He/she will be responsible to visually represent our client?s identity online through development of high-level concepts for online design projects and creating original graphics, style guides, visual standards, icons for designing online sites and portals. He/she should be familiar with the variety of the field's concepts, practices, and procedures to manage the art department and empower the standard parameters needed to meet the highest and best quality in this field.

Responsibilities
- Lead creative sessions for project kick-offs
- interpreting the client's business needs and developing a concept to suit their purpose;
- developing design briefs by gathering information and data through research;
- thinking creatively to produce new ideas and concepts;
- using innovation to redefine a design brief within the constraints of cost and time;
- developing interactive design;
- Manage multiple projects from concept through completion
- Supervise and inspire the creative team; generate multiple concepts for a campaign or project
- Work with internal teams to generate ideas for pitching and proposals
Educational background
- BA in graphic design or similar discipline
- Minimum of 3/5 years of experience in web design company

Technical Knowledge
- Advanced knowledge of Photoshop, Illustrator, Flash, and DreamWeaver (After Effect, 3D)
- Advanced knowledge of HTML, HTML 5 CSS, Flash Action-Script (JavaScript and PHP a plus)
- Experience in web design: develop the look and feel for sites and is responsible for site navigation design and visual execution
- Experience in Portal design: the candidate should be an information technology professional. He is responsible for designing the graphics and overall layout of the pages of a website. In addition to having a keen understanding of computer science he must also be artistically inclined.
- Advanced knowledge in web standards: browser usability, cross-platform compatibility, SEO techniques, etc.
- Knowledge in SharePoint Branding is a plus

Required Skills
- 3/5 years experience working with large-scale web sites, e-marketing, and advertising
- Must possess a thorough understanding of interactive communications and delivery systems, processes, and user interface design as well as industry best practices
- Knowledge of layouts, graphic fundamentals, typography & limitations of the web and have the ability to storyboard or translate ideas to designers and develop innovative motion graphics solutions
- Knowledge of experience design, brand development, interactive commerce and creative process
- Knowledge of Web site structure and functionality.
- Print and web design capabilities: must know how to work in both media for integrated campaigns
- Ability to lead projects from concept to completion. Apply best practices in user interface and interactive design, including image optimization and site mapping
- Ability to make evaluative judgments
- Ability to multi-task and work efficiently under pressure with careful attention to details
- Ability to communicate effectively
- Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments
- Ability to create superior, original designs for the Web
- Responsible for both the visual appearance and the usability of the web site or portal.
- Strong conceptual skills, including online software concepts and online experience concepts
- Strong design style, including creative design solutions within the constraints of the Internet.
- Understanding of and experience in corporate branding, layout, color theory and typography in both print and digital media.
- Strong technical knowledge of how web-based technologies apply to web design such as HTML, Flash, CSS, and AJAX.
- Fluency in current graphic design practices and web production software, such as Adobe Photoshop, Adobe Illustrator, Adobe, After Effects, Flash, HTML, CSS.
- Has demonstrated successful design and integration, and the delivery of projects on time and within the given budget.
- Solid understanding of client deliverables, and the ability to take responsibility for them.

cv@netways.com

Technical Support/Developer - Active Identity - Lebanon

Technical support with a project execution at start with intensive training on RFID systems.
Confer with customers by telephone or in person in order to provide information about products and services, to take orders, to deliver orders, to install projects or to obtain details of complaints.
- Provide quality service and support in a variety of areas including, but not limited to: billing, placing orders, and system troubleshooting.
- Troubleshoot customer issues over the phone.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
- Highly developed sense of integrity and commitment to customer satisfaction.
- Demonstrated passion for excellence with respect to treating and caring for customers.
- Ability to communicate clearly and professionally, both verbally and in writing.
- Has a pleasant, patient and friendly attitude.
- Strong decision making and analytical abilities.

Position Requirements
- Basic computer language knowledge
- Motivated
- Full time job required
- Required to have a car
- Education Level Required: Bachelor
- Experience Required to qualify for consideration: Less than 1 Year

info@activeidentity.com

User Experience Designer - Netways - Lebanon

Seeking to recruit a User Experience Designer specialized in web design and digital marketing. He/she will be responsible to visually represent our client?s identity online through development of high-level concepts for online design projects and creating original graphics, style guides, visual standards, icons for designing online sites and portals. He/she should be familiar with the variety of the field's concepts, practices, and procedures to manage the art department and empower the standard parameters needed to meet the highest and best quality in this field.

Responsibilities
- Lead creative sessions for project kick-offs
- interpreting the client's business needs and developing a concept to suit their purpose;
- developing design briefs by gathering information and data through research;
- thinking creatively to produce new ideas and concepts;
- using innovation to redefine a design brief within the constraints of cost and time;
- developing interactive design;
- Manage multiple projects from concept through completion
- Supervise and inspire the creative team; generate multiple concepts for a campaign or project
- Work with internal teams to generate ideas for pitching and proposals
Educational background
- BA in graphic design or similar discipline
- Minimum of 3/5 years of experience in web design company

Technical Knowledge
- Advanced knowledge of Photoshop, Illustrator, Flash, and DreamWeaver (After Effect, 3D)
- Advanced knowledge of HTML, HTML 5 CSS, Flash Action-Script (JavaScript and PHP a plus)
- Experience in web design: develop the look and feel for sites and is responsible for site navigation design and visual execution
- Experience in Portal design: the candidate should be an information technology professional. He is responsible for designing the graphics and overall layout of the pages of a website. In addition to having a keen understanding of computer science he must also be artistically inclined.
- Advanced knowledge in web standards: browser usability, cross-platform compatibility, SEO techniques, etc.
- Knowledge in SharePoint Branding is a plus

Required Skills
- 3/5 years experience working with large-scale web sites, e-marketing, and advertising
- Must possess a thorough understanding of interactive communications and delivery systems, processes, and user interface design as well as industry best practices
- Knowledge of layouts, graphic fundamentals, typography & limitations of the web and have the ability to storyboard or translate ideas to designers and develop innovative motion graphics solutions
- Knowledge of experience design, brand development, interactive commerce and creative process
- Knowledge of Web site structure and functionality.
- Print and web design capabilities: must know how to work in both media for integrated campaigns
- Ability to lead projects from concept to completion. Apply best practices in user interface and interactive design, including image optimization and site mapping
- Ability to make evaluative judgments
- Ability to multi-task and work efficiently under pressure with careful attention to details
- Ability to communicate effectively
- Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments
- Ability to create superior, original designs for the Web
- Responsible for both the visual appearance and the usability of the web site or portal.
- Strong conceptual skills, including online software concepts and online experience concepts
- Strong design style, including creative design solutions within the constraints of the Internet.
- Understanding of and experience in corporate branding, layout, color theory and typography in both print and digital media.
- Strong technical knowledge of how web-based technologies apply to web design such as HTML, Flash, CSS, and AJAX.
- Fluency in current graphic design practices and web production software, such as Adobe Photoshop, Adobe Illustrator, Adobe, After Effects, Flash, HTML, CSS.
- Has demonstrated successful design and integration, and the delivery of projects on time and within the given budget.
- Solid understanding of client deliverables, and the ability to take responsibility for them.

cv@netways.com

Attorney at Law - Royal Forex Trading - Lebanon

The Attorney at Law will be the main legal officer at the firm and will look after the firm's legal interests. The Attorney at Law will also be responsible to framing the firms legal framework in line with the laws and regulations of Lebanon, making sure that all company processes are in line with them. The Attorney at Law will also serve as a legal adviser to the management of the firm as well as Board of Directors and will give his/her legal opinion on various topics, working to shield the firm from any legal liabilities or loss and preserving its legal rights at all times.

Skills
- Financial laws and regulations expertise
- Corporate Law experience
- Capital Markets knowledge
- Banking knowledge
- Investments knowledge
- Intellectual Property experience
- Commercial Litigation
- Joint Ventures knowledge
- Arbitration experience
- Corporate Finance knowledge
- Project Finance knowledge
- Mergers and Acquisitions experience
- Due Diligence expertise
- Drafting legal documents
- Drafting employment contracts
- Analyzing legal issues related to proposed products
- Tax law experience and knowledge

Apply Online

Sustainability Consultant - SETS - Lebanon

The suitable candidate shall be a degree qualified professional (electrical, mechanical, environmental or construction management) with 5-6 years of experience in a similar role. He must be a LEED accredited professional (LEED AP) with hands-on experience in administering the entire certification process of medium/large scale projects according to the ‘New Construction & Major Renovation’ and the ‘Core & Shell’ LEED rating systems or other sustainability certification schemes as applicable.

The applicant must have completed at least 2 LEED-certified projects while serving in a similar role. Previous involvement in the Estidama Pearl rating system and Qatar Sustainability Assessment System (QSAS) is desirable

info@setsintl.net

Sales Representative - mediaMe - Lebanon

mediaMe, a leading portal for advertising and media professionals in the Middle East, is looking for an experienced Sales freelancer for a period of four months to sell in Lebanon. The qualified candidate will be responsible for achieving the budgeted sales target with a view to assist in the fulfillment company objectives.

The Sales Representative will be responsible for:
- Identifying sales opportunities in sufficient quantity to ensure achievement of salespeople’s targets.
- Paying meticulous attention to the detailed process of sales and sale administration
- Reporting to supervisor
- Identifying various sales channels.

Skills
- Experience working in a Sales Team Management role.
- Sales management experience in the Advertising & Media industry.
- High user focus -Computer literacy.
- Excellent in Arabic and English both spoken and written
- Excellent reporting skills.
- Application of financial product and program knowledge

jobs@mediame.com

Senior/Junior Copywriter - Siegma - Lebanon

Looking for an extremely talented Senior / Junior Copywriter who will be responsible for:
- Copy development for digital and print campaigns
- Website & portal content development
- Editing creative copy for: newsletters, email marketing, direct mail campaigns, brochures, print and digital adverts, press releases, blogs, social media ect…
- Brainstorm ideas with the team and develop creative concepts
- Produce thoughtful, irresistible messaging for digital and print deliverables.

Skills
- Excellent command of the English language (Arabic, French as well as other languages are a plus)
- Be highly creative and imaginative
- Have an eye for detail
- Ability to edit and proof read own material

info@siegma.com

Food Safety Coordinator - Roadster - Lebanon

Responsibilities
- Provide advice and assistance with the development and implementation of HACCP policies, procedures and documentation in order to ensure compliance standards are maintained across the organisation
- Establish and maintain a robust record keeping systems of the HACCP programme in track and monitor food safety standards
- Prepare recipes’ flow chart as per HACCP standards
- Monitor the HACCP program on a daily basis in coordination with the FS Manager
- Review the HACCP paperwork and documentation process in order to ensure completion and accuracy
- Conduct and prepare a hazard analysis in order to accurately reflect the organisations activities and most recent information related to food safety hazards and controls
- Complete and submit weekly summaries of the departmental activities
- Conduct routine audits of internal food safety program, and products in order to ensure compliance with ISO standards-
- Monitor and prepare weekly reports of the Traceability system including mock recalls to ensure that it is always up to date
- Conduct audit and prepare weekly reports of the Central Kitchen and Store House to ensure they meet the necessary ISO standards
- Assist with logging and tracking of non-compliances and Food and Safety incidences, do investigations, coordinate follow-up and bring outstanding issues to closure

Position Requirements
- BA in Food Science/Nutrition
- Comprehensive knowledge of general food-safety standards and ability to document and work within HACCP
- Minimum of 2 years related work experience
- Previous supervisory and management experience is a plus

hr@roadsterdiner.com

Hostess - Roadster - Lebanon

Role: Promote and present a positive first impression of Roadster diner’s as friendly and welcoming and deliver highest standards of customer service

Description
- Distribute seating effectively with customer’s satisfaction as a priority
- Greet guests upon entering the restaurant and assist them while on a waiting list in order to promote a warm and welcoming environment
- Escort customers from the entrance area to the appropriate table and offer assistance if necessary
- Accommodate any special needs of customers
- Provide information such as product, service, hours of operation, etc... to customers

Requirements
- Education: High school diploma or BA Hotel Management/ Hospitality or relevant field
- Integrity & Confidentiality
- Creativity & Innovation
- Flexibility
- Initiative
- Teamwork
- Customer Satisfaction
- Quality Orientation

hr@roadsterdiner.com

Waiter/ress - Roadster - Lebanon

Responsibilities
- Serve guests in a warm and friendly manner in order to create a warm and fun atmosphere for both guests and team members
- Maintain cleanliness of the tables in the designated area in order to comply with hygiene standards
- Ensure empty service trays, ashtrays and enough cutlery kits during the entire shift
- Clean cutlery kit and plates with the proper solution
- Answer questions about food and drinks including their ingredients, preparation and accompanying items in order to ensure customer satisfaction--
- Greet newly seated guests in a friendly manner-
- Take entire order and repeat order in order to ensure guests understanding--
- Merchandise menu items, using suggestions and up-selling technique

Position Requirements
- Integrity & Confidentiality
- Creativity & Innovation
- Flexibility
- Initiative
- Teamwork
- Customer Satisfaction
- Quality Orientation

hr@roadsterdiner.com

Site Surveyor - STAL - Lebanon

Site surveyor with experience - required for major steel & aluminium firm - in Mansourieh

careers@stal-me.com

Execution Designer - Kit-wood - Lebanon

Job Description
- Process Preliminary Execution design files received from Designers.
- Conduct Error Proofing revisions for the files and alarm where needed.
- Develop Execution Elevations and cultists on AutoCAD and send them for the sales responsible for check up and approval.
- Request on time all Files to be processed for execution from sales designers.
- Coordinate with factory about technical execution details and technical aspect of execution process.
- Develop block library materials, typical files and repetitive items techniques in order to facilitate and increase the pace of execution files processes.

info@kit-wood.com

Marketing Manager - Roadster - Lebanon

Responsibilities
- Develop and execute marketing plans and programs, both short and long range, in order to ensure the profit growth and expansion of Deek Duke brand
- Establish marketing goals in order to ensure increasing in market share and profitability of Deek Duke
- Conduct demographic and other marketing studies in order to identify trends to maximize effectiveness of marketing efforts
- Research targeted markets and evaluate marketing strategies in order to identify and pursue potential consumers of Deek Duke services
- Plan and oversee the organization's advertising and promotion activities in order to achieve best results of each campaign
- Communicate plans and controls to outside advertising agencies on on-going campaigns in order to maximise exposure
- Develop plans and manage CRM programme for Deek Duke guests in order to build customer loyalty
- Develop and recommend pricing strategy for the organization in order to drive profitability and market in the long term
- Evaluate market reaction to advertising programs, merchandising policy and product packaging and formulation in order to ensure the timely adjustment of marketing strategy and plans
- Conduct marketing surveys on current and new product concepts in order to meet changing market and competitive conditions
- Prepare marketing activity reports in order to review and track effectiveness of campaigns
- Cooperate with upper management in order to set long-term marketing goals and strategies
- Prepare regular reports for the Business development Director

Position Requirements
- B.A or M.A in Marketing, Communications, or Business
- Minimum of four years in managerial role

Key Skills & Competencies
- Integrity & Confidentiality
- Achievement / Results Oriented
- Creativity & Innovation
- Flexibility
- Initiative
- Teamwork
- Leadership
- Customer Satisfaction
- Quality Orientation

hr@roadsterdiner.com

Social Media Manager - HR Source Consulting - Lebanon

Looking for a social media manager or an experienced social media executive for a global media agency in Lebanon.

- Responsible for handling clients/ brands social media channels effectively.
- Should listen, measure and analyze social media activities to better cater to the brands mission and its objectives.
- Plans and designs social media/marketing campaigns based on strategy and initiatives defined by the company (i.e. the corporate is launching a new product and this person along with their manager will create a campaign for the product on the social media outlets)
- Develop themes, storylines and writes articles to be published in different digital channels such as social networking sites, blogs and the company's website
- Manage internal teams for visual/text materials
- Monitors and moderates user-generated content that appears on our different social media channels (during business and non-business hours) and provide feedback to management
- Maintains editorial calendar
- Works with the internal teams across the organization to ensure all content meets legal and compliance requirements
- Measure key metrics, buzz and sentiment
- Closely work with the design team to ensure visual requirements are catered towards social activity

Requirements
- Minimum 3 years of experience required in social media and digital marketing
- Strong planning and organizational skills
- Good analytical and decision making skills
- Ability to manage multiple campaigns at the same time
- Knowledge of key commercial systems
- Strong record of delivering online marketing plans, exceeding KPI’s and ROI
- Ability to work under tight deadlines
- Must be an Arabic speaker

info@hrsource.ae

Design Intern - Eastwood College - Lebanon

Looking for a design intern to join the Design & Media Team at Eastwood College. You'll be working with the visual design team to create beautiful designs that enrich our user experiences. Enhance your mastery of the principles of design as they relate to products and applications across multiple devices. You'll be treated as a member of the team and will grow rapidly as you produce designs that will be integrated within our suite of applications.

Responsibilities
- Assist design team in the creating various design deliverables
- Create designs, icons and layouts that adhere to and extend the marketing material being created
- Thrive in a highly collaborative, fast-paced, agile environment

Experience / Skills Required
- Knowledge of Photoshop, Illustrator, HTML, CSS, Omnigraffle, jQuery
- Must be self-motivated, a good communicator, comfortable following direction, and able to balance great design with meeting short deadlines
- Top talent across the world joins Eastwood College for its “change the world” mentality; the opportunity to excel in a performance-driven, fast-paced, and competitive atmosphere; the chance to be surrounded by peers and leaders that inspire, motivate, and innovate and a corporate philosophy that incorporates community involvement into its fabric.

Internship Program Experience:
In your 12 week internship, expect to network with executives, participate in intern-only events and programs, and immerse yourself in the Eastwood College culture. To learn more, head on over to www.eastwoodcollege.com

We want to hire you full time after graduation! With one of the best conversion rates in the industry, we expect our interns to be the future of Eastwood College.

info@eastwoodcollege.com

Accounting Controller - Averda - Lebanon

Duties and Responsibilities
- Manages the activities and transactions done by the accounting unit members, and distribute tasks.
- Ensures that General Ledger accounts are properly maintained, reconciled and discrepancies are promptly addressed.
- Coordinates the Accounting Unit work with other units/departments of the group.
- Submits quality financial information in a timely manner for monthly and yearly closing and ensures that the accounting- - - transactions are in line with IFRS and the relevant tax requirements.
- Prepares and coordinates the External Auditors and Ministry of Finance Inspectors requests.
- Prepares and files the Income Tax reports and Value Added Tax, as per requirements.
- Prepares regular financial reports and requests from the Accounting unit.
- Handles the update of Financial Software in terms of posting transactions, creation of accounts, and period opening and- - - closing.
- Evaluates his subordinates’ performance and sets their KPIs, and suggested their development needs.

Desired Skills and Experience
- Bachelor's Degree in Business with focus on Accounting/Finance
- Minimum 7 years of experience in the field
- MBA and Certification in the accounting/finance field are a plus
- Awareness and knowledge in ERP Financial systems is preferred
- Preference for candidates holding the Lebanese nationality
- Willing to relocate and travel as needed

info@averda.com

Chief Accountant - Glassline Industries - Lebanon

- The Chief Accountant is responsible for all areas relating to financial reporting. This position will be responsible for developing and maintaining accounting principles, practices and procedures to ensure accurate and timely
financial statements.
- The Chief Accountant supervises the staff and is responsible for managing the team to ensure that work is properly allocated and completed in a timely and accurate manner. This position
addresses tight deadlines and a multitude of accounting activities including general ledger preparation, financial reporting, year end audit preparation and the support of budget and forecast activities.
- Overall review of the company’s financial position including cash in hand, at banks and finance resources (overdrafts/loans…)
- Insuring that all accounting transactions are in conformity with the requirements of the Lebanese laws and procedures including timely declarations to governmental or other public sectors (VAT – Tax on Pay – Social Security…)
- Creation and maintenance of the Chart of Accounts in conformity with the Lebanese Chart of Accounts and in coherence with the required tax declarations and requested managerial reports
- Design of different reports requested by the Management (Income Statement, financial position, cash flow….)
- Preparing timely reports/data as requested by auditors or official inspectors.
- Acting as the company representative during audits and official inspections.
- Control over stock taking and review of results in specific variations and advise with corrective actions
Verifying the correctness of Accounting department filing system through spot checking
- Checking VAT receivable and payable movements related to sales and expenses and verifying correctness of posting to accounting department
- Review and control of all accounting and related entries (payroll, assets, job costing…)
- Understanding local laws and ensuring timely declarations to concerned governmental/legal authorities
- Review of payroll and insuring proper and timely submittal of forms and declarations to the Ministry of Finance, NSSF or other financial declarations to public sectors.
Preparing cash flow of projects

Desired Skills and Experience
- Minimum 7 years of experience
- Experience in a contracting or Industrial Firm is a must
- Experience in Audit Firm is a plus
- Knowledge of Visual Dolphin
- English literate

info@glasslineindustries.com

Travel Specialist - Xperts - Lebanon

Looking for a qualified travel specialist with a minimum of 2 years travel experience with both ticketing and tourism to fill this position.

Candidate must have knowledge of creating tour packages and completing ticketing services.
This is a full-time position and pay will be determined upon interview.

info@xpertslb.com

Designer - Dandy Chocolate - Lebanon

Dandy is recruiting - in Beirut - a designer, highly experienced and talented for chocolate wrapping & decoration

hr@dandychocolate.com

Pastry Chef - Joe Barza - Lebanon

Chef Joe is looking for 2 Chefs de Partie Pastry for Bread & Roses Catering.

info@joebarza.com

Recruiter - International Rescue Committee - Lebanon

The IRC is providing support to hundreds of thousands of Syrian refugees as well as Syrians inside their war-torn country. We are currently helping refugees in Jordan, Lebanon, Iraq and Syria. We provide medical and other critical aid, help women and girl.

info@rescue.org

English Teacher - Lebanon Evangelical School - Lebanon

English Teacher needed for the Academic Year 2013-2014

Lebanon Evangelical School for Boys and Girls

Class 7 [Ages between 12-13 years old]
Full Time [teaching hours: 07:20 till 15:30]
12 Months pay [July - August off]

Location: Loueizeh - Baabda

Salary will be discussed during the interview with the Principal.

Contact
Steve White
steve@lesbg.com
cc. grace@lesbg.com

Community Manager - Gandour - Lebanon

A Community Manager is the face of the company, managing communications in both directions. He is responsible for all communications, PR, social media, events, and content creation, among other things.
The Community Manager will be responsible for ensuring active and engage communities around a defined topic or topics by managing long-lead editorial calendars, monitoring online conversations and participating in those conversations to build brand visibility and thought leadership. The goal is to establish a presence for our partners as well as to integrate their messaging into the community in a compelling and valuable way for the members.

Accountabilities & Responsibilities:
Community Strategy
- Assist with creation, conception, and presentation of social media strategy and integrated marketing campaigns
- Interpret the direction of strategy/planning and creative leads
- Communicate and coordinate client service, production and strategy/planning teams ensuring that community strategy supports overall brand goals and objectives

Content creation - Publishing
- Create and maintain Content Calendars, including writing Facebook Status Updates
- Post relevant content in accordance with Content Calendar
- Writing blog posts, articles, newsletters, communications materials, and material for social media channels

Moderation
- Review user generated comments and posts in a quick and timely manner
- Respond to comments, when appropriate, in order to foster a positive community and add value to the user’s experience
- Enforce the Social Media Guidelines as defined by the brand
- Escalate User Generated Content, where appropriate, to internal and client stakeholders

Social media marketing
Creating, managing and growing the company’s presence through blogs, Twitter, Facebook, and other strategically relevant online properties

Customer relations
The Community Manager is responsible for customer
support – answering questions however they come in (phone, e-mail, Twitter)

Communications/marketing strategy
The Community Manager is responsible for creating strategic marketing/communications plans to provide direction for the company’s public-facing communications

Analytics: Listening & Reporting
- Utilize social listening tools like Radian6, Buzzlogic,… to generate insights
- Summarize insights and conversations to create actionable, client-facing reports that lead to optimization

Team leadership
Participate constructively in inter-departmental brainstorming and crisis management sessions.

Minimum Knowledge & Experience
- Education: Bachelor degree in Communications, Marketing, Advertising, Public Relations, Media Studies, Business or related fields.
- Languages Written and spoken fluency in English & Arabic languages
- Computer Knowledge Word, Excel, PowerPoint, Social Media monitoring tools
- Experience 2 to 3 years of experience managing social media platforms or communities for brands

Specific Social Media Skills
- High knowledge & usage of Social Media tools such as:
- Facebook, Twitter, Linked In, Blogs, YouTube etc.
- Social media monitoring tools
- Strong content management & editorial experience
- Knowledge of social media monitoring / analysis systems & ability to translate this date into valuable insights to assist business & clients.
- Actively participates in a wide variety of social media activities such as blogging, community development and management, social bookmarking, commenting, etc.
- Understanding of popular social networks – design, functionality, users
- Demonstrated ability to produce community management guidelines and documents that reflects the holistic understanding and implementation of the role of social media and its effects.

Apply Online

Engineering Manager - Ghandour - Lebanon

Manages:
- General Maintenance Engineer
- General Utility Engineer
- Project & Safety Engineer
- Planning Engineer

Purpose:
To support manufacturing as well as quality control and assurance in day to day process issues and ensure process control procedures are in place and are done according to protocols and take lead role in solving major customer quality issues.

Accountabilities:
1. Effective and Efficient Maintenance Activities in the Affiliate
- Ensure that all maintenance activities are completed, as per required quality and quantity, safely on time, at optimum cost and within the approved budget.
- Ensure all plant machinery is maintained in optimum conditions and that they operate efficiently and safely; in compliance with statutory requirements.
- Ensure that preventive and predictive Maintenance is integrated in the maintenance program to optimize and reduce maintenance costs and machinery down-times.
- Prepare, verify, and validate overall affiliate engineering maintenance and repair budgets; capital expenditures; engineering and project team workforce plans; energy budgets; thereby ensuring conformity and compliance with quality assurance standards as well as sales forecast.
- Oversee the implementation of engineering work flow system to ensure work orders are effectively channeled for processing and that work activities are planned, coordinated, supervised, and checked effectively.
- Direct, integrate, and coordinate engineering projects and activities to ensure engineering goals and plans are accomplished on time.
- Analyze technology and resource needs to plan and assess the feasibility of various types of projects (such as marketing activities; launching and/or re-configuring products, capacity increase, production line extension etc.).
- Plan and direct the installation, testing, operation, maintenance, and repair of facilities and equipment to ensure timely and effective completion of all planned activities.
- Prepare feasible and effective monthly and annual budgets including budgeted maintenance & repair of plant machinery and equipment; preventive and predictive maintenance; capital expenditures for projects; spare parts consumption (local & foreign); and any other engineering activities when and as required.
- Ensure that weighing scales and measuring instruments such as temperature gauges, pressure gauges, RH gauges, flow meters and precision instruments are always calibrated and in good operating conditions.
- Liaise with the Production Manager on all aspects related to day-to-day technical and operational problems; maintenance of plant & equipment; rationalization of operations; upgrading and improvement of equipment; as well as safety of product, personnel & equipment.
- Coordinate the purchase of technical Materials and common spare parts inventory control of assets and procedures review.
- Report to the Manufacturing Manager in a timely and effective manner on investment Expenditure Report; M&R expenditure reports; energy consumption and variance; technical reports and difficulties encountered; accident statistics; safety, fire drill and environment; and any other reports as requested by the Engineering Manager.
- Ensure all contract works are properly executed and well documented according to their respective contract agreement and scope of works including fire protection systems; generator sets; weighing bridge and scales; boilers; calibration of instruments, if any, by external parties, in compliance with statutory requirements.
- Report and coordinate with the Quality Control Manager on all issues related to the manufactured products (including boiler water and/or steam, waste water control, standard operating procedures, General Manufacturing Processes (GMP), and specification related to product machinability to optimize operating efficiency.
- Liaise with external Engineering Consultants, Contractors and Suppliers for technical services and supply of equipment and spare parts and to keep abreast on the latest technical development and techniques.
2. Cost saving and expenditure overruns
- Optimize the needs within the department to complement the corporate goals, objectives and long term plans.
- Manage an efficient Tool Control program for optimum tool condition and availability.
- Plan, and review energy standards to ensure their effective usage and investigate monthly variances, and report on the same to the Manufacturing Manager.
- Optimize the stocks levels as well as re-order quantities of spare parts to avoid production line(s) shutdown while minimizing holding costs.
3. Safety and Security Systems:
- Ensure factory Safety and Security programs are implemented.
- Promote “Safety” awareness and compliance to rules and regulations by engineering personnel to provide a conducive environment at the work place for enhancement of work performance.
- Oversee the maintenance of an up-to-date and complete accident and incident report database
- Ensure emergency Evacuation Routes are clearly posted and that emergency evacuation procedures are well defined and known to all affiliate employees.
- Evaluate skills of firefighting rescue teams and ensure that fire drills are carried out as scheduled.
4. Statutory Compliance:
- Maintain close relationship with various pertinent governmental bodies and departments (e.g. Occupational Safety and Health, Environment, Electricity, as well as Fire and Civil Defense authorities) to ensure compliance with statutory requirements.
- Ensure that no violation and penalties are imposed by any concerned governmental agencies and/or departments with regards to factory waste effluents (air, water, etc.)
- Follow up on all approvals issued by pertinent governmental bodies as well inspections of equipment (such as and pressurized vessels) to ensure they promptly completed within deadlines or unnecessary production shutdowns.
5. Guidelines and Procedures:
- Ensure adherence to established engineering policies and procedures as well as the company’s corporate guidelines.
- Periodically review and update Standard Operating Procedures and engineering policies and processes to ensure they are optimized, up to date, and reflect best practice.
- Propose new guidelines or amend existing ones customized to meet local needs as required to ensure compliance with statuary requirements.
- Ensure that records of works associated with the guidelines and procedures are readily available for auditing.
6. Employee Management and Development
- Ensure all maintenance personnel fulfill their assigned job roles, responsibilities, and objectives in a timely and effective manner.
- Promote spirit of co-operation and teamwork among engineering personnel for optimum productivity and efficiency.
- Motivate engineering personnel to achieve Excellency in their job performance and career path development.
- Develop effective training program for personnel development in terms of skill, knowledge and ability to maximize competence and performance.

Minimum Knowledge & Experience:
- Bachelor degree in Engineering preferably mechanical.
- Knowledge of mechanical, electrical, utilities, and Control Systems
- Project Management (PMP)
- MS Office applications / AUTOCAD
- Written and spoken fluency in English & Arabic languages.
- Minimum 8 years of experience of similar function preferably in similar industry.
- Managerial Skills
- Leadership Skills
- Problem Solving, & Analytical Skills
- Communication Skills
- Commercial Awareness
- Negotiation Skills
- Results Orientation

Apply Online

Production Engineer - Ghandour - Lebanon

Role Purpose
Ensure that the organization, coordination, and liaison between various business professionals is optimized to deliver designs equipped for manufacturing and providing cost-effective solutions to manufacturing-related problems.
Key Accountability:
- Direct the production team members and introduce efficient methods of production.
- Identify risk mitigation actions to reduce injuries, accidents, and hazards in the production environment.
- Mentor and develop new production engineers and/or supervisors.
- Design methods for maintaining or increasing production levels while improving production costs, yields, quality, and safety.
- Troubleshoot process problems and identifies solutions which reduce downtime and conserve maintenance costs.
- Monitor process equipment to identify potential errors and develops solutions to eliminate the re-occurrence of those problems.
- Design and conduct plant trials to determine performance capabilities.
- Develop and update process procedures to ensure that documentation is accurate and understandable.
- Determine the test methods, procedures, parts, and equipment needed to implement engineering changes.
- Determine the layout of piping, equipment, and utilities for engineering changes.
- Interface with all levels of management and employees to gather information and provide guidance for implementation.
- Ensure effective implementation of design practices to meet customer needs.
- Establish productive working relationships with engineering, planning, and design teams.
- Planning, determining, coordinating, and controlling the processes concerning to production
- Ensure that strong and efficient teamwork culture exists within the production team.
- Implement project schedules and plans in a timely effective manner.
- Direct various procedures to increase final outcome of the production zone.
Education& Knowledge
- Bachelor’s degree in Electronic, Mechanical, or Industrial engineering from an accredited institution.
- MS Office applications
- Written and spoken fluency in English & Arabic languages
- Knowledge of complex mechanical or electro-technical drawings.
- Experience: 1/3 years in FMCG and/or related industry.

Competencies
- Analytic and problem solving skills.
- Planning & Organizing
- Stress Management
- Team working
- Communication and interpersonal skills.

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Personnel Assistant - InMobiles - Lebanon

Include the following; other duties may be assigned.
- Screen received CVs, conduct and arrange interviews up to senior executive level.
- Prepare letter of offer to selected candidates and letter of rejection to unsuccessful candidates.
- Analyze training needs in conjunction with departmental managers and arrange training schedules for employees.
- Implement and maintain personnel administration procedures, including management of employee files to ensure employee files are always organized, up to date and complete.
- Prepare monthly salary reports with the accounting department.
- Check and follow up on employees' attendance and leaves.
- Issue all employees’ certificates (salary, employment, CNSS)
- Process social security related processes (New Employee declaration, R3, CNSS employment statement, leaving employee declaration...)
- Handle the employees travel process (checks budget, expenses, issuing flight tickets and visas…)
- Type all kinds of letters and correspondence related to the HR such as warnings to employees, memos, letters, certificates, etc.
- Maintain awareness and knowledge of contemporary HR development and Provide day to day assistance and guidance to employees on various Human Resources matters.

Desired Skills and Experience
- Knowledge of Lebanese Labor Law, salary laws and regulations.
- Proficiency in computerized information systems used in human resources applications.
- Professional in written and verbal communication and interpersonal skills.
- Ability to motivate teams to produce quality materials within tight timeframes
- Bachelor’s degree in Human Resources or Business Administration.
- 3/5 years of experience in Human Resources.
- Able to maintain confidentiality, tact and discretion.
- Good organizational and time management skills.
- Multi-tasking capabilities with stress management skills.

hr@inmobiles.net

QC Inspector - Ghandour - Lebanon

Role Purpose
Check and inspect all manufacturing and warehousing parameters & standards. The inspector ensures all required parameters are met against the standard.
Key Accountability:
- Audit product formulation and ensuring their compliance against set R&D team formulation.
- Audit ingredients and process by comparing them against standards and detecting variation.
- Document all inspection, evaluation and audit results using established formats such as Process Inspection Reports, Quality Advise Notes, Weight Control Charts and Defects Inspection Reports.
- Implement QA procedures and policies for product inspection, loading inspection, hygiene requirements and general GMP requirements.
- Notify all those concerned regarding a problem situation/variation outside standard tolerance that requires those concerned to take immediate actions.
- Qualify finished products prior to release.
- Sample and evaluating finished products in accordance with established procedures and guidelines.
- Audit GMP and sanitation every shift and highlighting to Production Line Supervisors/Supervisor and/or Sanitation Team Leader for corrective actions.
- Assist Production and/or operating units in solving problem situation based on observed data, deviation/changes noted during audit.
Education& Knowledge
- BSc. Food Technology / Chemistry / Chemical Engineering / Biochemistry.
- Basic knowledge in descriptive data analysis
- Basic knowledge in QMS systems.
- MS Office applications.
- Written and spoken fluency in English.
- Arabic language is a plus.

Experience
At least 1 year in FMCG and/or food and beverage manufacturing and production industry.
Competencies
- Team working
- Discipline
- Execution
- Attention to details
Apply Online

Planning Engineer - Ghandour - Lebanon

Job Summary & Purpose
Plan preventive and planned corrective maintenance activities to ensure optimization of the utilization of the departmental resources and meet the needs of production and manufacturing operational requirements. Additionally, support project works, when required.
Key Accountability:
- Ensure engineering department guidelines and policies are incorporated in the planning of works.
- Work closely with the General Maintenance Engineer and General Utility Engineer in implementing effectively the clearance system for day-to-day maintenance work orders including organizing & prioritizing based on urgency; balanced workload distribution and backlog clearance prior to posting by concerned section engineer to ensure smooth execution.
- Estimate the standard hours and manpower required for each planned work order with the assistance of General Maintenance Engineer and General Utility Engineer,
- Plan and schedule maintenance work to achieve optimize the quantity and quality of the maintenance service provided, safely, on time, and at a reasonable cost.
- Consolidate, analyze and review the weekly maintenance works on productivity, effectiveness and cost and submit to all concerned engineers and managers in the affiliate in a timely manner.
- Analyze and review results of corrective maintenance of emergency/urgent nature, and advising on possible remedial solutions.
- Analyze and review the variance between the Engineering Maintenance Standard benchmarks against actual and recommend action plan for improvement with the support of General Maintenance and General Utility Engineers.
- Conduct feasibility studies, if necessary, on viability of planned work order requests to avoid unnecessary expenditures that may otherwise be used more effectively.
- Plan, schedule and review the preparation, execution and commissioning checkouts and test-runs of new equipment, products, and/or machinery with the Project, General Maintenance, and General Utility Engineers.
- Track the warranties of externally maintained services and advise the General Maintenance and General Utility Engineers on maturity with sufficient lead times.
- Monitor calibration of all instruments to ensure they are accurately calibrated as per the specifications recommended by the vendors, and ensure they are properly recorded according to planned calibration schedule.
- Assist the General Maintenance and General Utility Engineers in setting the minimum stock level and stock reorder quantity for local and foreign spare parts.
- Assist the General Maintenance, and General Utility Engineers in preparing the annual Maintenance and Repair budgets as well as capital expenditures (CAPEX) prior to submission to Engineering Manager.
- Support and assist in developing engineering safety procedures, and coordinate with QA/QC on related procedures for product safety.
- Channel departmental maintenance planning instructions or decisions to General Maintenance, and General Utility Engineers and report on the results of maintenance activities to the Engineering Manager.
Education & Knowledge
- Bachelor degree in Mechanical Engineering
- Engineering applications and software.
- Knowledge mechanical/electrical testing equipment and measuring instruments.
- Knowledge of pneumatics/hydraulics, HVAC, and general electrical
- MS Office applications, PMP, AUTOCAD
- Written and spoken fluency in English & Arabic languages

Experience - 4 years of experience as maintenance planner preferably from a similar industry.

Competencies
- Results orientation.
- Good planning & organizational abilities.
- Analytic skills.
- Communication skills.

Apply Online

Business Controller Levant - Roche - Lebanon

Reporting dually to the Regional Head Finance Middle East in UAE and Country Head in Lebanon, you will be leading the Finance & Procurement function across Levant countries (Lebanon, Iraq, Syria & Jordan). Your role will be extending from driving the strategic direction through to implementation of tactical financial plans, including budgeting & planning, financial analysis and timely recommendations to management while maintaining adequate financial controls in place. Acting as a people manager, your role will be also overseeing and developing the financial & accounting team.

Providing an outstanding business partnership to business and various key stakeholders while collaborating at local, regional and HQ level, you will be:
- Leading budget cycles, building tools and processes to ensure strong planning assumptions in a timely and high quality manner;- overseeing the annual budget planning and business review process
- Providing regular updates to management when needed, performing financial analyses for various stakeholders to support their business activities, aiming at improving further Roche financial performance
- Leading key projects and initiatives to achieve functional efficiency and add value across the organization;- providing timely business unit/company/corporate information in compliance with set reporting requirements and deadlines
- Ensuring that accounting/control systems and procedures are maintained in line with established company and statutory requirements; reviewing and highlighting key variances from the business plan while proposing effective solutions & action plans
- Collaborating with other operational groups while aiming at sound financial management and providing interface between business and corporate with regards to reporting and effective information flow management.

Desired Skills and Experience
This challenging role requires the following experience and skills:
- University Degree in Business Administration with finance emphasis, MBA will be considered a plus
- More than 5 years of strong experience in finance in a multinational environment with at least 2-3 years in a similar role capacity
- Sound knowledge of the Lebanese fiscal and accounting rules (relevant exposure to other Levant countries would be a strong asset);- solid experience in budgeting & forecasting processes, planning- & reporting, SAP system
- Proven people management experience and leadership skills;- team player focus, self-motivation & drive
- Project management & cross functional collaboration capabilities; proactive approach in assessing the impact of financial and legislative changes on company performance
- Ability to plan and prioritize work to meet high quality standards and tight deadlines, together with strong analytical &- planning skills
- Strong interpersonal skills to deal with sensitive and contentious matters; influencing and inspiring skills as well as excellent communication &presentation capabilities
- Fluency both in English & Arabic is required
- Lebanese nationals and/or residents with work permit would be preferred.

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Marketing Specialist - Azadea - Lebanon

The Marketing Specialist is responsible for planning/executing marketing activities in order to develop and maintain awareness of the brand, maximize revenues and drive traffic to the stores.

Key Responsibilities
- Participate in setting up and implementing marketing strategies as well as a timetable of promotions and activities in support of the marketing plan aiming at maximizing consumer brand awareness and revenues
- Maintain strong relationship with key media partners, stores and external parties to maximize marketing and advertising opportunities
- Ensure adherence of all marketing campaigns/promotions to marketing plans and specifications set by brand owners in order to ensure regional/global brand image standardization
- Stay up to date with Market and online trends relevant to the brand for ensuring campaigns and promotions are relevant within each market
- Liaise with all concerned parties to guarantee adequate planning, execution and monitoring of marketing activities
- Maintain awareness on best practice marketing techniques/tools to achieve successful campaigns and promotions for generating brand revenue, profitability and increasing market share

Desired Skills and Experience
- Strong knowledge of key Marketing and Advertising principles
- Bachelor’s Degree in Marketing or equivalent
- 2/3 years of experience in a similar field
- Sports experience is a plus
- Fluency in English; Arabic is a Plus
- Proficiency in MS Office

Apply Online

Community Manager - Gabriel Bocti - Lebanon

Job description
- Word of Mouth Marketing: develop programs with grassroots marketing to increase friends/drive traffic up from Facebook and other social networks.
- Mobile Marketing: Launch mobile text campaigns.
- Determine effectiveness of campaigns and make recommendations to the team.
- Manage social media campaigns and day-to-day activates. Duties include online advocacy, writing editorial, community-outreach efforts, online contest/competitions, promotions, etc.
- Manage presence in social networking sites including Facebook, Twitter, Instagram and other similar community sites, posting on relevant blogs, and seeding content into social applications as needed.
- Monitor effective benchmarks for measuring the impact of social media tactics, and analyze, review, and report on effectiveness of campaigns in an effort to maximize results.
- Regularly feedback insights gained from social media monitoring into the Marketing teams, to help them evolve their strategies in a timely fashion.
- Monitor trends in social media tools, trends and applications.
- Case studies documentation.

Desired Skills and Experience
- At least 1 year of digital marketing experience.
- Must be passionate about digital marketing.
- Must know basic HTML, Photoshop, illustrator and be adept in Microsoft Word, Excel, PowerPoint and Outlook.
- Must have strong written and verbal communication skills.
- Calm, positive, and professional demeanor.
- Strong interpersonal skills with the ability to work with all types of personalities.
- Must be highly organized and capable of developing and keeping to a project timeline.
- Successful candidate will possess a positive attitude, an eagerness to learn and a demonstrated ability to thrive in a fast paced work environment while juggling multiple tasks and priorities.
- A creative approach to social strategy
- Understanding of paid and organic social strategy
- Bachelor’s degree strongly preferred.

chaddad@gbocti.com

Sales & Partnerships Manager - Hellofood.com - Lebanon

After receiving a big investment from iMENA ventures, hellofood.com is getting ready to grow its presence in the region. Currently we are looking for a sales & partnerships manager to be responsible for the city of Beirut. The primary responsibilities include:

- Establishing partnerships with new restaurants in Beirut
- Working with partner restaurants to resolve operational challenges
- Inviting restaurants to participate in our special promotions and advertising packages
- Tracking & analyzing Beirut sales performance

We are a very motivated team headquartered in KSA and Jordan. We are looking for someone who enjoys being part of a passionate, entrepreneurial team, and taking on responsibility outside of their normal work duties.

Desired Skills and Experience
- Top academic background with high GPA
- 2/5 years of B2B sales experience, preferably as part of an internet/tech company
- Demonstrated success working in a high-growth environment and managing many partnerships at once
- Self-starter and team player
- Fluency in Arabic & English required

careers@hellofood.com

Researcher/Storyteller - Visualizing Impact - Lebanon

VI is looking to hire a Copywriter/Storyteller, full time, to form an integral part of the VI creative team. The storyteller will work closely with the team’s researchers, data analysts, information architects, and designers to produce powerful concepts.

Activities include, but are not limited to, producing story concepts in the form of text or visual sketches, carrying out research specific to topics at hand, carrying out research on topics beyond those defined by the VI projects, and building a culture of storytelling and messaging within the VI team.

The candidate is expected to have at least three years relevant experience, and the ability to turn complex information and data into compelling concepts and draw powerful analogies to make stories accessible to a wider audience. Past experience in journalism or advertising would be particularly relevent to the position.

Remuneration will be disclosed upon application.

PLEASE CAREFULLY READ SUBMISSION INSTRUCTIONS BEFORE SUBMITTING. INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED.

Send CV, cover letter, portfolio, and references to submit@visualizingimpact.org

Internship - Visualizing Impact - Lebanon

Visualizing Impact is offering two part-time internships in Beirut aimed at university students or young professionals:

1. Research and Administrative Internship
2. Design Internship

Interns should dedicate 2-3 days per week (or a total of 10-15 hours/week) to join the team in their Sursock offices. Interns must posssess relevant technical skills in research or design and be self-motivated and deadline-oriented. Proficiency in English is required.

Internship are voluntary, with the potential to earn a small stipend after one month for exceptional performance.

PLEASE CAREFULLY READ SUBMISSION INSTRUCTIONS BEFORE SUBMITTING. INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED.

submit@visualizingimpact.org

Senior Inhouse Lawyer - MERIT Corporation / CMA CGM - Lebanon

To integrate on a full-time basis the in-house legal team for the following missions:
- Monitoring and follow-up on various trials/lawsuits of the group.
- Building-up official legal links/connections and strengthening of various relationship with the courthouse, legal cabinets, lawyers and various official stakeholders.
- Participation to the building-up of the legal secretarial department of the group.
- Development and participation in the negotiations and drafting of contracts.
- Monitoring of legal regulation and periodic reporting.
- Bring assistance and advice to various companies, mainly to the decision makers of the Group.

Desired Skills and Experience
- Higher education degree in Law.
- At least 15 years of experience as "Lawyer/Jurist".
- Knowledge of maritime laws. Professional experience in this field is a plus.
- Autonomous, decision-maker, stress holder, trouble shooter and excellent team player.
- Fluent in Arabic, French and English, with excellent speech ability.
- Computer literate.

brt.info@cma-cgm.com

CRM Officer - HST Co. - Lebanon

- Follow up on the customer reward program as per the directions of the CRM supervisor
- Assist in handling the pre activation and synchronizing of the reward cards and reformatting the system
- Analyse customers’ data and take action based on outcomes; handle requests and inquiries from stores and customers related to the rewards program
- Follow-up with all stores on the rewards cards inventory
- Assist the CRM supervisor in the redemption process
- Handle the update of quantities of leaflets
- Assist in the distribution of gift cards and gift vouchers when required
- Assist in assessing the complaints reports on a monthly basis
- Initiate analysis of any problem encountered, develop the corrective and preventive actions and monitor its implementation
- Handle customers’ requests, inquiries and complaints in a professional manner and report them to the CRM supervisor
- Assist the department in the distribution of the local and international distribution of GS Magazine, greeting cards, etc…

Desired Skills and Experience
Behavioral Skills:
- Strong Analytical Skills
- Strong Communication skills
- Attention to details
- Problem solving
- Interpersonal Skills

Technical Skills:
- Audit
- Computer Skills
- Bulk emails and bulk messages
- Experience in working on a computer system related to CRM is a plus

Education:
- Bachelor Degree from a reputable university
- MBA is a plus

Experience:
- Minimum of 2 years experience in a related position

Apply Online