Technical Support/Developer - Active Identity - Lebanon

Technical support with a project execution at start with intensive training on RFID systems.
Confer with customers by telephone or in person in order to provide information about products and services, to take orders, to deliver orders, to install projects or to obtain details of complaints.
- Provide quality service and support in a variety of areas including, but not limited to: billing, placing orders, and system troubleshooting.
- Troubleshoot customer issues over the phone.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
- Highly developed sense of integrity and commitment to customer satisfaction.
- Demonstrated passion for excellence with respect to treating and caring for customers.
- Ability to communicate clearly and professionally, both verbally and in writing.
- Has a pleasant, patient and friendly attitude.
- Strong decision making and analytical abilities.

Position Requirements
- Basic computer language knowledge
- Motivated
- Full time job required
- Required to have a car
- Education Level Required: Bachelor
- Experience Required to qualify for consideration: Less than 1 Year

info@activeidentity.com

Support Center Technical Rep - Sybase - UAE

Major Duties and Responsibilities
- Respond to customer product support questions in a professional, courteous and prompt manner
- Works on problems of "how to" nature
- Resolve routine issues or problems where the answer is found within a Customer Services & Support Sybase knowledgebase
- Identifies problem and searches on given database for answer
- Escalates issues when answer cannot be found in the database
- Professional, courteous, and prompt support for assigned products (SAP Sybase ASE and Replication Server)
- Participates in electronic support in the form of electronic case management
- Documents customer software problems and general problem resolution information

Requirements
- Documents customer software problems and general problem resolution information
- BS in Computer Science or related degree (min 2 years experience)
- Knowledge in: ASE, Oracle, or MS SQL Server. UNIX is a plus
- Excellent interpersonal, phone, verbal & written communication skills
- Good organizational skills
- Ability to multi-task

jobs@sybase.ae

Support & ERP Technician - Orkila - Lebanon

A regional company is looking for Technical Support & ERP Technician with background in Java for its headquarters in Beirut. Candidates must pose good technical and interpersonal skills.

Knowledge in managing MS Windows Server Environment and networking is a must.

recruitment@orkila.com

Online Account Manager & Support - AddBloom - Lebanon

AddBloom is hiring inside account manager to manage relationship between Client and Company.

- Applicants should have 3-5 years experience working with the following:
- Bachelors Degree
- Strong and Professional oral, written, and interpersonal communication skills in English and Arabic
- Proficient in email, spreadsheet and word processing applications (MS Office, proficient in PowerPoint)
- Strong attention to detail and ability to prioritize multiple and often-changing priorities
- Proactive vs. reactive thinker who maintains a positive attitude
- Knowledge of consumer web sites, social media, search and online advertising terminology
- Excellent customer service skills

jobs@addbloom.com